Engineering Manager

Engineering Manager Pune Location

Our client is a leading business communications solutions platform that enables brands to build connected customer experiences, with a core focus on integrated telecommunication. The portfolio now boasts of the most efficient Messaging system, OTP and authentication, Voice broadcasting solutions, E-mail marketing services, Campaign manager, API based connectivity and much more.

About the Role

Our Client is looking for a hands-on Engineering Manager to lead and mentor a high-performing scrum team within the Client Engineering organization. Youll be responsible for building and scaling their omni-channel messaging platformcovering SMS, Email, Voice, and Social engineered to handle billions of transactions daily. Youll bring deep technical expertise, a strong sense of ownership, and the ability to drive excellence in engineering practices, delivery, and team culture.

Key Responsibilities

Lead, mentor, and grow a scrum team delivering highly scalable, reliable, and high-performance messaging systems.

Own the full product development lifecycle for your teamfrom design to deployment to support.

Work closely with business and product teams to align delivery with business goals and customer needs.

Define and measure engineering quality metrics, ensuring the team meets standards for performance, scalability, and code quality.

Champion engineering best practices: agile delivery, TDD, CI/CD, and strong documentation.

Contribute to solution and subsystem architecture decisions, ensuring modularity, reuse, and maintainability.

Conduct design and code reviews, guiding the team toward robust, clean, and efficient solutions.

Manage team performance, career growth, hiring & building a motivated, high-caliber engineering group.

Drive operational excellence and customer satisfaction through on-time delivery within cost and quality expectations.

Lead POCs, benchmarking, and technical evaluations to support innovation and continuous improvement.

Own production issues and drive quick, effective resolutions.

Ensure engineering processes, version control, release management, QA are followed rigorously.

Drive strategic initiatives like productivity, automation, and process optimization.

Education & Skills Set:

Must be a Computer Science Graduate or Postgraduate

1215 years of experience in software development, with at least 5 to 3 years in a technical managerial or team leadership role.

Deep, hands-on experience in designing and delivering scalable systems in Java/Spring .

Solid understanding of message-oriented middleware and PostgreSQL .

Strong background in cloud platforms (AWS, Azure).

Knowledge of functional programming and Erlang is a plus.

Deep understanding of:

oInternet protocols (from application to physical layer)

oVirtual machine architecture

oREST API design

oSingle-page applications

oSocket-level programming, TCP/IP protocol

Strong exposure to Agile delivery , TDD , CI/CD , QA lifecycle , JIRA , and GitHub

Erlang/Elixir & SMPP Understanding as a desired skill.