Engineering Manager
Commonwealth Bank of Australia
5 - 6 years
Bengaluru
Posted: 11/08/2025
Job Description
Organization: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.
Job Title: Engineering Manager
Location: Manyata Tech Park, Bangalore
Business & Team: CTO
Impact &contribution: The Engineering Manager is expected to lead the strategic development and optimization of platforms like ServiceNow, aligning technical execution with broader business goals. Defining platform roadmaps (IRM, ITSM, ITOM, ITAM) and aligning them with digital transformation initiatives . Overseeing design, deployment, and automation workflows to enhance scalability and efficiency . Collaborating across business units and managing vendor relationships . Ensuring adherence to security and data governance standards.
Roles & responsibilities:
- Define and execute the roadmap for ServiceNow platform capabilities (IRM, ITSM, ITOM, ITAM etc.).
- Align platform development with organizational goals and digital transformation initiatives.
- Lead and mentor a team of ServiceNow developers, architects, and business analysts.
- Oversee design, development, and deployment of ServiceNow applications and integrations.
- Ensure platform stability, performance, and scalability.
- Implement automation and AI-driven workflows to enhance operational efficiency.
- Participates in routine governance activities as it pertains to CSDM and data within the ServiceNow platform.
- Monitor platform usage and performance metrics, recommending enhancements as needed.
Essential skills:
- 12 –15 years of experience in ITSM/ITOM, with 5- 6 years in a managerial role.
- Strong understanding of ServiceNow architecture, modules, and best practices.
- Experience with Agile methodologies and project management tools.
- ServiceNow certifications (e.g., Certified Implementation Specialist, System Administrator).
- Excellent leadership, communication, and problem-solving skills.
Education Qualification: Bachelor’s degree or Master’s degree in Engineering in Computer Science/Information Technology.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
About Company
The Commonwealth Bank of Australia (CBA) is one of Australia's leading financial institutions, offering a range of banking, investment, insurance, and financial services. Founded in 1911, it operates in Australia and internationally, focusing on retail banking, business banking, wealth management, and financial markets. Renowned for its digital innovation, CBA is a major player in advancing technology-driven banking solutions.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).