Engineering Manager | Bangalore | Premium Institute Only - IIT (M,D,B,K),NIT, BITS, IIIT, VIT

Engineering Manager

Reach Platform | Bangalore

Reach is a global SaaS platform powering the next generation of network-based services. Companies use our end-to-end platform to launch, operate, and scale innovative wireless, broadband, and IoT services in record time.

Website: https://www.reachplatform.com/

Engineering Managers at Reach are technical leaders with sharp business acumen who build high-velocity teams while maintaining engineering excellence. You'll report to the VP of Service Delivery and work closely with our co-founder team on strategic decisions.

1. Direct Business Impact: Your technical decisions affect client revenue and our platform economics
2. Speed + Quality: Ship fast without breaking things - we maintain 99.9% uptime for production MVNOs
3. Strategic Influence: Present to clients, shape product roadmap, drive make-vs-buy decisions

We're looking for someone who can code-review a pull request in the morning and present a technical roadmap to a Fortune 500 client in the afternoon.

• Sprint planning with India team across 3 engineering pods
• Architecture review for new real-time billing module
• Client escalation call (US Timezone) - translate technical constraints into business solutions
• Co-founder review - present Q1 delivery forecast with risk mitigation
• Code review + mentoring session with senior engineers

1. Build and Lead High-Performing Teams: Build and lead 7-10 engineers across 3-4 pods to build and scale highly reliable, secure, and performant systems throughout the product development lifecycle
2. Own Delivery Metrics: Maintain >95% on-time delivery rate with defined quality gates. Zero P1 bugs in production launches
3. Predict and Prevent: Surface blockers 2 sprints ahead, not during sprint review. Escalate fast with proposed solutions
4. Client Commitments: Treat go-live dates as non-negotiable. Build buffer into plans, not excuses into timelines
5. Quality Gates: Implement automated testing coverage >80%. Ensure availability, reliability and scalability as per defined SLAs

1. Revenue Impact: Understand how your technical decisions affect client economics and our platform margins. Contribute to pricing strategy discussions
2. Build vs. Buy Decisions: Make pragmatic decisions between custom builds and third-party integrations with clear ROI analysis
3. Product & Roadmap Influence: Understand and influence the product and business roadmap. Build consensus with all stakeholders
4. Client Escalations: Jump on calls within 30 minutes for P1 issues. Translate technical complexity into business language clients understand
5. Cross-Functional Collaboration: Work daily with Finance (revenue forecasts), Design (UX decisions), DevOps (infrastructure costs), Content (documentation) to streamline operations

1. Hands-On Technical Leader: Roll up sleeves to debug critical production issues or unblock teams on complex problems. Drive adherence to best practices and architectural guidelines
2. Technology Roadmap: Contribute and influence the technology roadmap as part of the tech leadership team. Research emerging technologies and propose adoption where relevant
3. Metrics-Driven Decisions: Make decisions based on data from Datadog, New Relic, Looker - not gut feel. Set actionable goals in the form of OKRs
4. Engineering Excellence: Drive a results-driven engineering culture with strong bias for action. Prioritize speed without compromising quality
5. Talent Development: Hire, mentor, and coach the best engineering and management talent. Hold team accountable for meeting high standards backed by metrics

1.Premium Institution: B.Tech/M.Tech from IIT, IIIT, NIT, BITS, VIT or equivalent premier institution

2.Experience: Minimum 11+ years with at least 3-4 years managing managers (not just individual contributors)

3.Track Record: Strong technical & product acumen with proven track record of building and leading multiple engineering teams of strong Software Engineers, Engineering Managers & Project Managers

4.Platform Experience: Demonstrated experience with building and delivering internet-scale products/services in one or more platforms: Native mobile (Android/iOS), Web (Angular/React/NodeJS), Backend (Java/GoLang)

5.Distributed Systems: Experience with building distributed systems and microservices architecture in the Cloud (AWS/Azure/GCP) with exposure to Java, Dropwizard/SpringBoot, Kafka, DynamoDB, MongoDB, Redis, Elastic Search, MySQL, ELK

6.System Design Fundamentals: Strong fundamentals in system design/architecture, object-oriented concepts, design patterns and non-functional requirements

1. Business Outcomes: Proven track record of translating technical roadmaps into business outcomes (revenue growth, cost reduction, market expansion)
2. Executive Presence: Experience presenting to C-level executives and enterprise clients with ability to articulate complex technical concepts in business terms
3. Strategic Thinking: Proven experience with directly interacting with Business/Product/Ops leaders in defining/influencing/delivering the roadmap into tangible and measurable outcomes
4. ROI-Driven Decisions: Demonstrated ability to make build-vs-buy decisions with ROI justification

1. Delivery Track Record: Proven track record of maintaining >90% on-time delivery in fast-paced environments
2. Full Product Lifecycle: Exposure to complete product lifecycle including design, development, testing, deployment (CI/CD), monitoring and maintenance
3. Hands-On Problem Solving: Comfortable to roll up sleeves and dive deep into business dashboards (Looker/Metabase) and system monitoring dashboards (New Relic, Datadog) to assess system health
4. Escalation Management: Experience managing client escalations and turning them into process improvements
5. Project Management Principles: Strong project management fundamentals - you know the difference between blocker and dependency

1. Startup DNA: Self-driven, comfortable with fast-paced, agile, always-on, highly ambiguous startup environment with customer obsession
2. Ownership Mindset: We seek very high levels of ownership. Going beyond your role & contributing to making the organization better is an expectation, not a bonus
3. Communication: Excellent written and verbal communication skills with ability to articulate and present to all levels in the organization in a precise and concise manner

1. Telecom/MVNO Domain: Understanding of eSIM, HLR/HSS, billing systems, or wireless service delivery platforms
2. Global Team Experience: Exposure to managing global teams (US, Canada, India) and async collaboration
3. Scale Experience: Experience supporting platforms processing millions of transactions per day
4. Open Source Contributions: Active contributions to open-source projects or technical thought leadership

1. Strategic Impact: Direct influence on product roadmap and company strategy through co-founder review meetings
2. Learning Curve: Learn telecom domain while building scalable SaaS. Opportunity to present at industry conferences
3. Rapid Growth: Fast-scaling startup where your decisions today shape the company tomorrow
4. Global Exposure: Interact with Fortune 500 clients and enterprise CTOs across US, Canada

Location: Bangalore

Ready to make an impact? We're looking for leaders who don't wait for claritythey create it.