Engineer - Global Network Operations

Tata Communications

2 - 5 years

Pune

Posted: 17/06/2025

Job Description

Responsible for the equipment's operation and maintenance (Fault Identification & Isolation, configuration, alarm and performance) or network components to drive network efficiency and availability.
  • Ensure efficient and effective technical support to maintain optical transport network.
  • Engineer would be maintaining the optical transport Network of Tata Communications
  • Working in day shift supporting 24*7 L1 desk.
  • Responsible for controlling network faults, following up for Root Cause Analysis of Faults, Co-ordinating for Permanent Corrective Actions with various stake holders and implementation
  • Hands on experience in handling Service level troubleshooting on SDH, Ethernet,DWDM OTN-ASON network.
  • Maintain quality standards to achieve optimal levels of operation and KPI targets.
  • Tracks and monitor network health KPIs to ensure optimal network performance.
  • As a member of Service Assurance resolution of faults and proactively mitigating network issues would be the prime focus.
  • Responsible for maintaining smooth operations of optical transport network.
  • He/She would also be responsible for identifying various faults in Optical transport network which consists of multiple OEM vendor product installed in PAN INDIA network. He/She should interlock and work towards early resolution.
  • Engineer would be working with the multiple OEM Tier3 support teams for transmission technologies and is expected to identify root causes.
  • Operational role which is responsible for delivering results that have direct impact on the achievement of results within Service Assurance.
  • People Management and Good Skills of Verbal and written communications
  • About Company

    Tata Communications is a global digital ecosystem enabler providing networking, cloud, cybersecurity, IoT, and communication services to enterprises and service providers across 190+ countries.

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