Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for participating as an individual contributor in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Interfaces with vendors, engineering and peer operations organizations. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Provides technical leadership to junior Engineers and project teams. Has in-depth experience, knowledge and skills in own discipline. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Job Description

Core Responsibilities

Good knowledge of switching technologies

Expertise in wireless platforms, specifically Ruckus and Cisco Meraki

Basic familiarity with routing concepts

Expertise knowledge in Tshoot wireless and switching issues

Strong knowledge in scripting languages Python & Terraform

Good knowledge in cloud platforms such as AWS or Azure

Solid technical understanding of firewalls, particularly Juniper SRX

Technical understanding of firewalls, particularly Juniper SRX

Advanced skill in Microsoft Excel

Familiarity with scripting language Ansible

Identify new opportunities & run POC/implementation with the rest of the team as part of a technology refresh.

Installation, troubleshooting & management of Network Infrastructure

Implement routine changes such as OS upgrades, Routing, ACL/Firewall rule updates, and project-related changes such as installation & configuration of new devices, S2S VPN etc.

Effectively collaborate with Vendors & other cross-functional teams to drive incidents & Changes while following ITSM best practices & SLAs.

Identify Automation opportunities and automate regular network functions via code.

Develop and implement automation scripts and tools for network configuration and management.

Work with network monitoring tools to automate alerts and reporting.

Create and maintain documentation for automated workflows and network configurations.

Ability to handle stressful situations during maintenance activities and solve complex technical issues under time constraints.

Stay updated on industry trends and best practices in network automation and DevOps methodologies.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Engineer 3, Engineering Operations

Comcast

Job Description

About Company

Services you might be interested in

One-Shot Campaign