Engineer 2, Engineering Operations

Job Summary

Job Description

Core Responsibilities

• Collect and evaluate user requirements with the help of product managers and engineers.
• Conduct user research to understand user needs, behaviors, and pain points.
• Use storyboards, process flows, and sitemaps to illustrate design concepts.
• Menus, tabs, and widgets are examples of graphic user interface elements.
• Make page navigation buttons and search fields.
• Create UI mockups and prototypes that clearly show how sites work and look.
• Make unique graphic designs. 
• Rough draughts should be prepared and presented to internal teams and key stakeholders.
• Developing and maintaining design wire-frames and specifications, Identify and resolve UX issues.
• Make layout changes based on user feedback. Follow font, color, and image style guidelines.
• Designers use wireframing tools to create low-fidelity representations of user interfaces, focusing on layout, structure, and content organization without getting into visual details. Wireframes serve as blueprints for the final design
• Effective communication skills are essential for UI/UX designers to articulate design concepts, present ideas to stakeholders, and collaborate with team members.
• UI/UX designers required to collaborate with cross-functional teams, including developers, product managers, and marketers, throughout the design process. Collaboration fosters creativity, ensures alignment with project objectives, and leads to better outcomes.
• Designers to create interactive prototypes and mockups to demonstrate how users will interact with the product. Interactive design involves adding functionality, transitions, and animations to prototypes to simulate the user experience.
• Having basic coding skills can be beneficial for UI/UX designers, especially when collaborating with developers or prototyping using HTML, CSS, and JavaScript.
• Designers conduct usability testing to evaluate the effectiveness and usability of designs with real users. Usability testing helps identify usability issues, validate design decisions, and iteratively improve the user experience.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Certifications (if applicable)

Relevant Work Experience