Engagement Manager
Tata Consultancy Services
4 - 6 years
Mumbai
Posted: 15/03/2026
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Job Description
TCS hiring for SME Engagement Manager @ Mumbai
Role: SME Engagement Manager
Location: Mumbai
Exp Range: 5 - 10 Yrs
Must Have:
- 5 yrs of experience in Academic Service Industry
- At least 4 years of experience managing SMEs, Faculty or Vendor experience in Academic Services
- Bachelors degree in business or marketing
- Ability to communicate effectively and resolve issues of SME
- Managing Stakeholders - Internal & External
- Good command over English both written and spoken
- Good command over Hindi
- Proficiency in Microsoft suite
Roles & Responsibility:
- 1 Establish clear channels of communication with Subject Matter Expert and set expectations for regular updates and feedback.
- 2 Identify and plan innovative programs to engage with SME's on regular basis
- 3 Create a positive experience for SME's
- 4 Collaborating closely with Subject Matter Experts (SMEs)
- 5 Proactively identification of areas for improvement in SME Engagement
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