Engagement Manager

Role: Engagement Manager (HCM IMPLEMENTATION)-MENA

About Darwinbox:

Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 1000+ global enterprises to manage their 4 million+ employees across 130+ countries. Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: Nivea, Starbucks, DLF, JSW, Adani Group, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more. Our vision of building a world-class product company from Asia is backed by marquee global investors like Microsoft, Salesforce, Sequoia Capital, TCV, KKR, and Partners Group.

Role Summary:

Lead end-to-end implementation of Darwinbox HCM solutions (Core HR, Payroll, Time & Attendance, Performance, etc.), ensuring seamless delivery from kick-off through go-live and post-implementation support. We are looking for an experienced professional to lead end-to-end deployments of Darwinbox HCM solutions, ensuring successful delivery from project initiation to post-go-live support. The role involves managing the full project lifecycleincluding planning, configuration, testing, integrations, and trainingwhile collaborating with cross-functional teams and driving stakeholder alignment through governance and cadence meetings.

The ideal candidate has 815 years of experience in HRMS/SaaS implementations, including at least 4 years with platforms like Darwinbox, Workday, or Oracle Fusion. Strong project governance, stakeholder management, HR process knowledge, and familiarity with tools like JIRA, Excel, and SQL are essential. PMP/Agile certifications and an MBA are desirable.

Key Responsibilities:

Define project scope, objectives, milestones, and resource allocation

Drive full project lifecycle: planning, configuration, testing (UAT), deployment, and post-go-live support

Conduct discovery sessions to gather business requirements and translate them into system configurations

Manage stakeholders (clients, HR, IT, internal teams), run governance calls, SteerCo meetings, and weekly cadences

Identify, escalate, and resolve project risks, issues, assumptions, and dependencies

Track project health metrics, maintain documentation, manage change requests, and control deliverables

Collaborate with product and technical teams on integrations, data migration, and reporting

Lead user training sessions, manage change adoption, and ensure client readiness.

Qualifications

815 years' experience in HRMS/SaaS implementation (HR domain preferred), with 4+ years in Darwinbox/Workday/OracleFusion HCM deployments

Bachelors degree in Business, IT, or related field; MBA is a plus

Certifications like Darwinbox, PMP, PRINCE2, or Agile CSM preferred

Strong knowledge of HR processes: Core HR, payroll, leave, attendance, performance management.

Skills & Competencies

Excellent stakeholder management and communication skills

Proficient in planning tools (JIRA, Zoho Projects, MS Project) and MS Office suite

Familiarity with data migration, APIs, Excel/SQL/spreadsheets

Strong project governance, risk mitigation, and multi-stakeholder coordination capabilities

Ability to prioritize, multitask, and drive projects under tight timelines