Engagement Manager - AI/ML and GenAI

Roles and Responsibilities:

Strategic Leadership:

• Help customer build AI strategy and lead the transition of traditional AI/GenAI and AI engineering work to India under the GCC initiative.

People Management:

• Build and manage high-performing teams (~4550 resources across Bangalore and Hyderabad).
• Foster a culture of innovation and continuous improvement.

Operational Excellence:

• Optimize pyramid structure and improve Contribution Margin% .
• Ensure delivery under fixed rate card model with maximum leverage from India.

Innovation & Transformation:

• Lead big bets in Agentic AI, centralized Data & AI COE, and enterprise transformation programs.
• Collaborate with global stakeholders to align initiatives with organizational goals.

Governance & Reporting:

• Define KPIs, track progress, and report outcomes to senior leadership

Our Ideal Candidate:

Qualifications:

• 15+ years of experience in AI/ML and Analytics
• Proven track record in scaling AI teams and delivering large transformation programs.
• Strong understanding of AI/ML, Agentic AI and GenAI technologies.
• Experience in managing fixed rate card delivery models and optimizing cost structures.
• Excellent stakeholder management and communication skills.

Preferred Skills:

• Exposure to Agentic AI and advanced AI architectures
• Data engineering exposure desired but not mandatory
• Ability to build and lead Centers of Excellence (COEs).
• Strategic mindset with hands-on execution capability.