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Engagement Director

Tata Consultancy Services

5 - 10 years

Hyderabad

Posted: 21/03/2026

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Job Description

Role Type: Pharma Brand Content and Creative Ops Engagement Direction

Location: Hyderabad;

Role Overview

  • Lead therapyaligned (Therapyarea exposure across Cardiovascular, Immunology, Oncology (Heme & Solid Tumors), Neuroscience, and labeldriven updates) Content Ops PODs, each driven by Project Managers delivering endtoend creative, content, and digital programs in a highly regulated pharmaceutical environment.
  • Act as the single orchestration point between global brand stakeholders, and internal delivery teams to ensure speed, quality, and compliance.
  • Drive operating rigor across planning, execution, governance, and capacity management while scaling output across therapy areas.
  • Ensure brand consistency, regulatory adherence, and ontime delivery across all omnichannel content and creative assets.
  • Serve as a strategic partner to brand and delivery leadership, translating business objectives into highimpact, scalable content operations.

Therapeutic & Domain Experience (Required)

  • Cardiovascular, Immunology, Oncology (Hematology and Solid Tumors), Neuroscience
  • Experience supporting labelupdate led revisions across asset families and channels
  • Comfort operating in regulated promotional/nonpromotional content environments and review cycles

Required Must have Qualifications

Education

  • Bachelors degree in Life Sciences / Pharmacy / Biomedical / Marketing / Communications / Business (or equivalent).
  • Advanced degree (MBA/MPH/MSc) is a plus for global brand ops leadership.

Experience

  • spanning content operations, creative operations, digital production, or marketing operationswith demonstrated delivery in a highly regulated pharmaceutical environment.
  • leading multi-team or multi-workstream operations (pods, studios, COEs), including people leadership of project/program managers and cross-functional delivery teams.
  • Proven experience operating as a single orchestration point between global brand stakeholders and delivery teams/agenciesowning alignment, speed, and quality.
  • Demonstrated capability managing multi-therapy demand (e.g., Cardiovascular, Immunology, Oncology, Neuroscience) and label-driven update cycles across parallel workstreams.

Regulated content & compliance exposure

  • Hands-on experience with Medical/Legal/Regulatory (MLR) review and approved-content lifecycles (brief build review approve distribute retire), including risk-based governance and content reuse practices
  • Familiarity with controlled workflows/audit trails typical in pharma content systems (e.g., review/approve lifecycle controls and traceability) and the operational implications for speed and capacity.

Platforms / tools (practical working knowledge)

  • Experience running delivery via a single workflow tool / intake-to-delivery process (work intake, prioritization, routing, approvals, reporting) as described in the operating model construct.
  • Working knowledge of enterprise content platforms commonly used in life sciences (e.g., Veeva Vault-style content/MLR ecosystems).

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