Engagement Director
Tata Consultancy Services
5 - 10 years
Hyderabad
Posted: 21/03/2026
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Job Description
Role Type: Pharma Brand Content and Creative Ops Engagement Direction
Location: Hyderabad;
Role Overview
- Lead therapyaligned (Therapyarea exposure across Cardiovascular, Immunology, Oncology (Heme & Solid Tumors), Neuroscience, and labeldriven updates) Content Ops PODs, each driven by Project Managers delivering endtoend creative, content, and digital programs in a highly regulated pharmaceutical environment.
- Act as the single orchestration point between global brand stakeholders, and internal delivery teams to ensure speed, quality, and compliance.
- Drive operating rigor across planning, execution, governance, and capacity management while scaling output across therapy areas.
- Ensure brand consistency, regulatory adherence, and ontime delivery across all omnichannel content and creative assets.
- Serve as a strategic partner to brand and delivery leadership, translating business objectives into highimpact, scalable content operations.
Therapeutic & Domain Experience (Required)
- Cardiovascular, Immunology, Oncology (Hematology and Solid Tumors), Neuroscience
- Experience supporting labelupdate led revisions across asset families and channels
- Comfort operating in regulated promotional/nonpromotional content environments and review cycles
Required Must have Qualifications
Education
- Bachelors degree in Life Sciences / Pharmacy / Biomedical / Marketing / Communications / Business (or equivalent).
- Advanced degree (MBA/MPH/MSc) is a plus for global brand ops leadership.
Experience
- spanning content operations, creative operations, digital production, or marketing operationswith demonstrated delivery in a highly regulated pharmaceutical environment.
- leading multi-team or multi-workstream operations (pods, studios, COEs), including people leadership of project/program managers and cross-functional delivery teams.
- Proven experience operating as a single orchestration point between global brand stakeholders and delivery teams/agenciesowning alignment, speed, and quality.
- Demonstrated capability managing multi-therapy demand (e.g., Cardiovascular, Immunology, Oncology, Neuroscience) and label-driven update cycles across parallel workstreams.
Regulated content & compliance exposure
- Hands-on experience with Medical/Legal/Regulatory (MLR) review and approved-content lifecycles (brief build review approve distribute retire), including risk-based governance and content reuse practices
- Familiarity with controlled workflows/audit trails typical in pharma content systems (e.g., review/approve lifecycle controls and traceability) and the operational implications for speed and capacity.
Platforms / tools (practical working knowledge)
- Experience running delivery via a single workflow tool / intake-to-delivery process (work intake, prioritization, routing, approvals, reporting) as described in the operating model construct.
- Working knowledge of enterprise content platforms commonly used in life sciences (e.g., Veeva Vault-style content/MLR ecosystems).
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