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Employee Relations Manager-SUPPORT SERVICES-HR- ER & IR

Kotak Mahindra Bank

5 - 10 years

Bengaluru, Kota

Posted: 14/10/2025

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Job Description

  • Employee Relations Strategy: Develop and implement strategies to enhance employee engagement, resolve workplace conflicts, and maintain a positive organizational culture.
  • Grievance Management: Investigate and resolve employee grievances or complaints, ensuring that all issues are handled in a fair, consistent, and timely manner.
  • Conflict Resolution: Act as a mediator between employees and management in cases of conflicts or disputes, ensuring that resolutions align with company policies and applicable laws.
  • Policy Development and Enforcement: Develop and update company policies related to employee conduct, workplace behavior, and compliance. Ensure policies are communicated effectively to employees and enforced consistently.
  • Employee Engagement: Partner with HR and other departments to improve employee satisfaction, motivation, and retention. Develop programs and initiatives that foster a positive work environment.
  • Compliance and Legal Requirements: Ensure compliance with labor laws, employee rights, and regulations, including anti-discrimination laws, workplace safety, and other legal frameworks. Stay updated on changes to employment laws.
  • Training and Development: Provide training to managers and employees on employee relations best practices, conflict management, and legal compliance.
  • Reporting and Analytics: Collect and analyze data on employee relations issues, trends, and feedback to assess the effectiveness of current practices and identify areas for improvement.
  • Workplace Investigations: Conduct investigations into allegations of misconduct, harassment, or policy violations, maintaining confidentiality and neutrality throughout the process
  • Experience of handling POSH , COC , Whistle blower investigations.

 

About Company

Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.

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