Employee Relations Associate Analyst - Officer

Citi Bank

2 - 5 years

Gurugram, Mumbai

Posted: 10/05/2025

Job Description

_x000D_ The Employee Relations Intmd is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:
  • Tracks and reports HR related ethics concerns raised through the hotline, interfacing with the Ethics Office and regional partners to ensure timely and thorough investigation and appropriate resolution of all issues, including application of the standards outlined in the Global Disciplinary Review policy.
  • Participates in a range of initiatives and exams involving the governance of investigations and complaint management, which includes direct engagement with regulators
  • Conducts investigations as needed.
  • Responds to workplace concerns on behalf of senior management.
  • Works with the Employment Law team in the investigation of and response to agency charges and litigation .
  • Partners with internal stakeholders such as Compliance, Citi Security and Investigative Services and Audit on investigations of employee misconduct.
  • Provides guidance and review of restructuring initiatives.
  • Assists in the design, development and/or delivery of training initiatives for HR.
  • Assists with the interpretation and application of HR policy and practices in all phases of employment.
  • All other duties as assigned.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:
  • 2-5 years relevant experience

Education:
  • Bachelors/University degree or equivalent experience


About Company

Citi Bank, officially known as Citibank, is a global financial institution and the consumer division of Citigroup, a leading multinational banking corporation. Established in 1812, Citibank provides a wide range of financial services, including retail banking, credit cards, personal loans, wealth management, and investment banking. With a strong presence in over 100 countries, it serves millions of customers worldwide, offering both individual and business banking solutions. Citibank is known for its digital banking innovations, global reach, and commitment to financial inclusion and economic growth.

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