Key Responsibilities:

Develop and execute a holistic ecommerce strategy through the Direct Party (DP) Sales

Team to drive revenue growth, targeting Marketplaces & D2C Brands, from lead

generation to lead closure.

Guide the Sales Team in navigating the ecommerce landscape, identifying market

opportunities, and tailoring bespoke logistics solutions for clients.

Strategize and implement Go-to-Market (GTM) plans to propel ecommerce growth in

designated regions.

Deploy retention strategies, minimizing client churn, and fostering client loyalty.

Utilize existing client relationships, identifying avenues to optimize ecommerce

operations for D2C Brands.

Distribute and manage client leads efficiently to maximize conversion rates and sales

effectiveness.

Oversee end-to-end client accounts, ensuring seamless integration and a superior

ecommerce journey.

Collaborate internally to integrate ecommerce logistics efficiently, driving operational

excellence and efficiency.

Educate and empower the DP Sales team with industry best practices, trends, and

emerging technologies.

Analyze ecommerce metrics, identifying improvement areas and implementing

corrective actions to enhance performance.

Conduct regular client meetings to ensure satisfaction, promptly addressing any issues,

and maintaining strong relationships.

Drive the end-to-end sales process, from prospecting to contract negotiation and closure,

ensuring seamless transactions.

Collaborate closely with the operations team to ensure seamless service delivery and

alignment with client expectations.

Monitor and report on sales performance, providing valuable insights for continuous

improvement and strategic decision-making.

Work in coordination with Commercial teams to ensure timely collections, aligning with

financial objectives.

Provide guidance and assistance to internal teams, fostering synergy and holistic growth

across the organization.

Develop targeted strategies for upselling and cross-selling ecommerce products,

leveraging client insights to create tailored offerings that maximize value.

EDSM(Ecommerce Direct Sales Manager)