E-commerce operations

Company Description

PetMedMart is a dynamic and fast-growing startup in the pet care industry. The company offers a diverse selection of pet food, supplements, toys, and apparel to cater to a wide array of pet needs. Driven by a passion for pets, PetMedMart aims to provide top-quality products and services to help pets lead healthy and happy lives. The company is known for its customer-centric approach and commitment to improving the overall pet care experience.

Role Description

This is a full-time, on-site role for an E-commerce Operations Specialist based in Mumbai. The responsibilities include managing day-to-day e-commerce activities such as order processing, inventory management, monitoring shipments, handling customer queries, and ensuring seamless operations. The role requires close collaboration with sales, customer service, and supply chain teams to optimize processes and enhance customer satisfaction. The selected candidate will also analyze operational data to improve efficiency and support sales strategies.

Qualifications

• Excellent Analytical Skills for identifying trends, solving problems, and making data-driven decisions
• Proven Communication skills to collaborate across teams and address inquiries effectively
• Attention to detail and the ability to manage multiple tasks efficiently
• Bachelor's degree in any field