E-Commerce Operations Executive

Company Description

Kidology, Indias leading brand for childrens skill development toys, is committed to transforming how children play and learn. Focused on creating high-quality educational toys, the company inspires curiosity and encourages creativity, problem-solving, motor skills, and social connections. Kidology empowers parents and caregivers by offering innovative and thoughtfully designed products, making playtime both enjoyable and enriching. With a dedication to excellence and customer satisfaction, Kidology is redefining play for children across India and fostering a future full of joy and growth, one toy at a time.

About the Role:

We are looking for a detail-oriented and proactive E-Commerce Operations Executive to manage and streamline our online marketplace operations. The role involves handling day-to-day operations across platforms, coordinating with internal teams, and ensuring smooth order processing, inventory management, and product listing management.

Key Responsibilities:

• Manage daily operations across marketplaces such as Amazon, Flipkart, etc.
• Handle product listings, including creation, updates, and optimization of product details.
• Monitor inventory levels and coordinate with the warehouse team to avoid stockouts or overselling.
• Track and manage order processing, dispatch, returns, and cancellations.
• Coordinate with logistics partners and warehouse teams for timely order fulfillment.
• Monitor product performance, pricing, and competitor activities.
• Work closely with the marketing/ads team to ensure proper product visibility.
• Maintain accurate records and prepare daily/weekly sales and operations reports.
• Resolve operational issues related to orders, inventory, and listings.
• Ensure all listings follow marketplace guidelines and compliance requirements.

Requirements:

• Bachelors degree in Business, Commerce, or a related field.
• 13 years of experience in e-commerce operations or marketplace management.
• Hands-on experience with Amazon Seller Central, Flipkart Seller Hub, or other marketplaces.
• Good understanding of order management, inventory management, and product listing processes.
• Strong analytical and problem-solving skills.
• Proficiency in MS Excel or Google Sheets.
• Good communication and coordination skills.

Preferred Skills:

• Experience working with D2C brands or e-commerce startups.
• Basic knowledge of Amazon Ads or marketplace promotions.
• Ability to manage multiple tasks in a fast-paced environment.

What We Offer:

• Opportunity to work with a growing kids brand Kidology.
• Collaborative and fast-paced work environment.
• Learning opportunities in e-commerce and brand operations.