E-commerce & MIS Associate

About the Role:

Were looking for a data-driven E-commerce Operations & MIS Executive with strong D2C experience who understands reporting inside out.

This is a numbers-first role. You will be responsible for building and managing structured MIS across our Shopify website and marketplaces ensuring accurate performance tracking, SKU-level analysis, and inventory visibility.

If you love dashboards, contribution margins, and making sense of raw data this role is for you.

Key Responsibilities

Data, Reporting & MIS

• Build and maintain daily, weekly, and monthly sales dashboards
• Track SKU-level performance across website & marketplaces
• Prepare CM1 / CM2 and channel-level contribution reports
• Maintain updated product master data across SKUs, ingredients, vendor info, etc.
• Monitor AOV, conversion rate, repeat %, category mix, and margin trends
• Support monthly performance reviews with structured insights

Inventory & Fulfilment Support

• Track stock levels and help coordinate timely dispatches to multiple warehouses or channel partners.
• Reconcile POs, GRNs, and returned items to ensure accurate inventory reflection.
• Monitor SKU-level movement and flag low-stock, fast-moving, or non-performing items.
• Monitor sell-through, aging inventory, and OOS risks
• Coordinate replenishment with internal teams

Marketplace Coordination (Nykaa, Blinkit, Myntra & Others)

• Ensure timely catalog updates titles, images, product descriptions, and pricing.
• Coordinate replenishment with internal teams to avoid stockouts across platforms.
• Upload discounts, offers, and banners on time for planned sales or campaigns.
• Track listing quality and visibility work towards improving product discoverability.
• Flag any product issues, order errors, or platform discrepancies for quick resolution.

Website & Shopify Backend

• Assist in updating banners, product uploads, pricing changes, and product visibility.
• Coordinate with design and content teams to ensure the site reflects current launches and campaigns.
• Help maintain backend hygiene across collections, product tags, and offer placements.

What we are looking for:

• 24 years experience in D2C / E-commerce operations / MIS
• Strong with Excel/Google Sheets (formulas, pivots, structured reporting).
• Hands-on experience with Shopify backend and marketplace panels like Nykaa or Flipkart.
• Detail-oriented, structured, and comfortable working across teams (design, warehouse, ops).
• Experience in D2C brands or digital-first startups is a bonus.