Ecommerce Manager

Company Description

Protouch is Indias leading beauty-tech brand, redefining personal care with luxurious, high-performance, technology-driven devices. From hair care to skincare, we create professional-grade tools designed to deliver a premium, salon-like experience at home. Guided by innovation and science-backed solutions, Protouch is committed to making beauty routines smarter, safer, and effortlessly elevated. Learn more at www.protouchskin.com.

Role Description

This is a full-time, on-site role for an Ecommerce Manager, located in Ahmedabad. The Ecommerce Manager will be responsible for overseeing online sales channels, developing and implementing effective e-commerce strategies, managing product listings, optimizing web content, and analysing sales trends to drive growth. Additional responsibilities include coordinating marketing campaigns, monitoring website performance, and collaborating with cross-functional teams to enhance customer experience and achieve sales goals.

Key Responsibilities

Marketplace Management:

Own P&L and drive sales across Amazon, Flipkart, Nykaa, Myntra, Tata Cliq, and more

Strategize for product listings, A+ content, pricing, inventory, and delivery performance

Advertising & Promotions:

Plan and execute platform ads (Amazon PPC, Flipkart Ads, etc.) to meet ROAS and ACoS targets

Collaborate with creative and content teams for optimized listings and performance creatives

Analytics & Optimization:

Monitor daily performance, sales trends, return ratios, and consumer reviews

Conduct keyword research, competitor analysis, and pricing benchmarks

Inventory & Operations:

Coordinate with supply chain for stock planning, dispatches, and replenishment

Ensure platform SLAs are met for availability and delivery

Quick Commerce & Emerging Channels:

Identify and drive opportunities on platforms like Blinkit, Zepto, etc.

Work on exclusive launches, bundles, and hyper-growth SKUs

Cross-functional Collaboration:

Work closely with internal teamsdesign, growth marketing, CXto improve conversions

Manage platform relationships and negotiate for visibility and promotions

Key Requirements

Experience:

Minimum 5-8 years in ecommerce, with at least 5 years of direct marketplace management

Hands-on experience with Seller Central, Flipkart Seller Hub, and ad dashboards

Industry Background:

Personal care, beauty, wellness, or consumer electronics preferred

Skills:

Strong understanding of ecommerce P&L, pricing, and inventory models

Excellent data analysis, decision-making, and negotiation skills

Highly organized with the ability to manage multiple platforms

Mindset:

Ownership-driven and goal-oriented

Analytical, proactive, and detail-focused

Ready to hustle and grow with a fast-paced startup

What We Offer

Direct impact on the revenue and growth of a rising consumer brand

Collaborative work culture with high ownership and learning

Opportunity to work closely with the founder and leadership team

Dynamic and energetic work environment

How to Apply: Interested candidates may apply with the updated resume at hr@protouchskin.com