Ecommerce Manager

Company Description

Welcome to Glasafe, a premium lifestyle brand that redefines daily experiences with a touch of elegance. Our stylish glassware products blend quality, durability, and confident design to elevate your everyday moments. From enjoying your favorite drink to storing kitchen essentials, Glasafe ensures every moment is an occasion. Discover how we transform the ordinary into the extraordinary, one piece of glassware at a time!

Role Description

We are looking for a hands-on Manager E-commerce to own and scale our online sales channels. The role will be responsible for end-to-end management of e-commerce and quick-commerce platforms , driving growth through strong execution, coordination with marketing teams, and data-driven decision-making.

• Manage end-to-end operations across all E-commerce platforms and Quick Commerce platforms (Blinkit, Zepto, Instamart, etc.).
• Ensure smooth order flow, inventory sync, pricing accuracy, and platform hygiene.
• Coordinate with supply chain and warehouse teams to ensure high service levels (fill rates, OTIF, cancellations).

• Own sales performance, GMV growth, and contribution margins across platforms.
• Track key metrics such as conversion rate, ROAS, AOV, repeat rate, and platform profitability.
• Identify growth opportunities through pricing, promotions, assortment expansion, and visibility levers.

• Work closely with the marketing team to plan and execute platform campaigns , deals, and seasonal sales.
• Coordinate on paid ads, platform promotions, banners, and brand days.
• Ensure timely execution of campaigns with correct creatives, pricing, and stock availability.

• Handle catalog creation, optimization, and maintenance across platforms.
• Ensure accurate product titles, descriptions, images, keywords, and compliance with platform guidelines.
• Manage new product launches and category expansions online.

• Analyze sales reports and dashboards to identify trends, gaps, and action items.
• Prepare weekly and monthly performance reports with clear insights and recommendations.
• Use data to continuously optimize listings, pricing, and promotions.

• Proven experience in E-commerce operations and online sales management
• Strong understanding of digital marketing and platform-led growth
• Excellent analytical skills with the ability to interpret data and drive improvements
• Strong communication skills (written and verbal)
• Ability to thrive in a fast-paced, high-ownership environment
• Leadership mindset with experience working across marketing, supply chain, and finance teams
• Bachelors degree in Business, Marketing, or a related field
• Relevant hands-on experience preferred over purely theoretical knowledge