Ecommerce Manager – D2C FMCG Brand – Exp: 04 years + WIPRO Partnered - Package 18 LPA

Location: Marol Andheri

Report to: Revenue Head

Working days: Sunday to Friday, week off on Saturday (6 full days)

Timings: 10 am to 7 pm

Do not apply without relevant experience

Job Summary:

We are looking for a dynamic and detail-oriented E-commerce Manager to manage and grow our online business across both domestic and cross-border platforms. The ideal candidate will have hands-on experience in online marketplace operations, digital merchandising, inventory planning, and cross-functional coordination to ensure seamless execution and customer satisfaction.

Key Responsibilities:

1. Platform Management (Domestic & International):

• Manage day-to-day operations across e-commerce platforms such as Amazon, Flipkart, Myntra, Nykaa (Domestic), and Amazon Global, Noon, etc. (Cross-border).
• Upload and optimize product listings, monitor pricing, promotions, and competitor activity.
• Coordinate with internal teams and platform partners for smooth onboarding, promotions, and issue resolution.
• Cataloging - To check and optimize online catalogs 10th of every month

2. Sales & Revenue Growth:

• Work towards achieving sales targets by driving growth across e-commerce platforms.
• Analyze sales data, identify trends, and propose strategies to increase conversion and basket size.
• Implement promotional campaigns and measure ROI for different channels and geographies.

3. Inventory & Supply Chain Coordination:

• Work closely with the warehouse and supply chain team to ensure stock availability and timely dispatch.
• Maintain optimal inventory levels on domestic and international platforms.
• Coordinate with logistics partners for smooth cross-border order fulfillment, customs clearance, and returns management.

4. Marketing & Merchandising:

• Collaborate with the digital marketing team for platform-based ads (Amazon Ads, Flipkart Ads, etc.).
• Ensure high-quality visual and content standards for product pages.
• Monitor customer reviews and ratings to improve product listings and service quality.

5. Reporting & Analytics:

• Prepare and present weekly/monthly performance reports.
• Track KPIs including GMV, AOV, conversion rate, return rate, and customer feedback.
• Provide actionable insights to management to support strategic decisions.

Qualifications & Experience:

• Bachelors/Masters degree in Business, Marketing, or related field.
• 4 years+ of relevant experience in e-commerce (domestic and/or cross-border).
• Familiarity with tools like Amazon Seller Central, Flipkart Seller Hub, Shopify, ChannelAdvisor, or other OMS/PIM tools.
• Understanding of cross-border commerce regulations, logistics, and payment systems.

Key Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Excel, data analytics, and dashboarding tools.
• Self-starter with the ability to multitask and manage time effectively.

Preferred:

• Experience with global marketplaces (Amazon Global, Noon, etc.).
• Knowledge of digital advertising platforms (AMS, Sponsored Ads, etc.).