E-commerce Executive (Work from Office)

Job description

Job Title: E-commerce Executive

Company: Greenblocks India Gardening PVT LTD

Location: Bhopal

Job Type: Full-time, Work from Office

Salary: 10,000 - 15,000 per month

Timing: 9 AM to 6 PM

About Greenblocks India Gardening PVT LTD:

Greenblocks India Gardening PVT LTD is a leading player in the horticulture and gardening industry, committed to providing high-quality gardening solutions to enthusiasts across India. Established in 2020, our company has rapidly grown to become a trusted name, selling a diverse range of gardening products, live plants, tools, and accessories.

Responsibilities:

• Product Listing: Manage the seamless listing of products on popular e-commerce portals such as Amazon and Flipkart, ensuring accurate and appealing product presentations.
• Order Processing: Daily monitoring of both Amazon and Flipkart portals, processing and dispatching orders efficiently, and ensuring timely shipments.
• Review Management: Monitor and maintain customer reviews and other essential metrics on e-commerce platforms to enhance the company's online reputation.
• Coordination: Collaborate with cross-functional teams to ensure the smooth packing and delivery of high-quality products, maintaining a cohesive workflow.
• Customer Communication: Draft and send emails and messages to customers, addressing inquiries, providing updates, and ensuring a positive customer experience.
• Daily Operations: Undertake various daily tasks including stock maintenance, report generation, sourcing, and overseeing the warehouse team to ensure optimal efficiency.
• Market Analysis: Identify market opportunities and trends, providing insights to enhance product offerings and stay ahead of the competition.
• Product Innovation: Proactively seek and evaluate new product ideas, presenting recommendations for expanding the company's product portfolio.

Qualifications:

• Previous experience in e-commerce operations, product listing, and order processing.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.
• Familiarity with Amazon and Flipkart platforms is a plus.
• Analytical mindset with the ability to identify market trends.
• Proficient in MS Office applications.
• Self-motivated and able to work independently.