Ecommerce Executive – D2C FMCG Brand – Exp: 02 years + WIPRO Partnered - Package 06 LPA

Location: Marol Andheri

Working days: Mon to Sat, 10 am to 07 pm

Report to: Key Account Manager

Role Overview

We are looking for an Ecommerce Executive to manage day-to-day operations across online marketplaces and Soulflowers D2C website. The role focuses on product listing accuracy, order management, coordination with internal teams, and ensuring smooth online sales operations.

Key Responsibilities

• Manage product listings on marketplaces (Amazon, Flipkart, Nykaa, etc.) and D2C website
• Ensure correct pricing, content, images, keywords, and inventory updates
• Monitor order processing, cancellations, returns, and refunds
• Coordinate with warehouse, logistics, and customer support teams
• Track stock levels and prevent OOS (Out of Stock) situations
• Assist in planning and executing online promotions, offers, and sales events
• Prepare daily/weekly reports on sales, stock, and performance
• Resolve marketplace issues, penalties, and escalations
• Ensure compliance with marketplace policies and SLAs

Skills & Requirements

• 13 years of experience in ecommerce or marketplace operations
• Hands-on experience with Amazon Seller Central, Flipkart Seller Hub, Nykaa, etc.
• Basic understanding of ecommerce metrics (sales, ROAS, CTR, conversion)
• Strong coordination, follow-up, and execution skills
• Good knowledge of Excel / Google Sheets
• Attention to detail and problem-solving mindset

Preferred Background

• Experience in beauty, FMCG, or D2C brands
• Familiarity with OMS, inventory tools, or ecommerce dashboards

What We Offer

• Fast-growing D2C brand exposure
• Learning across marketplaces, D2C, and digital commerce
• Dynamic, execution-focused work environment