E- Commerce Executive

Job Description: E-Commerce Executive

Company Name: Renewcell Cosmedica LLP

Experience: 23 years

Salary Range: 45,000 50,000 per month

Location: Lower Parel, Mumbai

Working Days: Monday to Saturday

Key Responsibilities:

Roles & Responsibilities:

• Onboard and manage new e-commerce platforms and online sales channels, including account setup, documentation, and compliance.
• Coordinate with platform support teams to ensure smooth integration of catalogues, pricing, logistics, and payment configurations.
• Manage multiple brands across multiple e-commerce portals , ensuring consistency in brand presentation, pricing, and policies.
• Act as the single point of contact for platform-related operational and coordination issues.
• Create, upload, and manage product catalogues and listings , including titles, descriptions, images, attributes, and keywords.
• Optimize product listings to improve visibility, search ranking, and conversion performance.
• Regularly update pricing, inventory levels, offers, and product content across platforms.
• Handle end-to-end order processing , from order receipt to dispatch and delivery.
• Coordinate with warehouse and logistics teams to ensure timely and accurate order fulfilment.
• Track and manage returns, replacements, cancellations, and customer-related issues.
• Perform order, payment, and settlement reconciliations on a regular basis.
• Monitor settlements, deductions, commissions, penalties, and claims, and resolve discrepancies with internal teams.
• Prepare daily, weekly, and monthly MIS reports covering sales, inventory, returns, and profitability.
• Generate platform-wise, brand-wise, and SKU-wise performance reports and share actionable insights.
• Support planning and execution of online advertising, promotions, deals, coupons, and discounts .
• Monitor campaign performance, ROI, and sales impact, and coordinate with marketing teams for alignment.
• Ensure adherence to platform guidelines, SLAs, and internal operational processes.

Must-Have Skills & Experience:

• 23 years of experience in e-commerce operations.
• Strong understanding of marketplace cataloguing, listings, inventory management, and forecasting.
• Advanced proficiency in MS Excel for reporting and data analysis.
• Experience managing multiple online sales channels and e-commerce platforms.

Good to Have:

• Understanding of e-commerce P&L.
• Experience in monthly reporting and MIS preparation.
• Exposure to sales analysis and performance tracking.

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