Dynatrace_Navi Mumbai Location

Job Description

• ROLES AND RESPONSIBILITIES

• Performance tuning of Dynatrace application and finding automation methods
• Configuring the Collectors ,Web agents, Host agents
• Train users on best practices and Dynatrace features to proactively monitor performance in their environment as well as use the product to identify bottlenecks as needed
• Function as a front-line technical resource for 'best practice' and informal questions
• Design and develop innovative solutions to integrate Dynatrace in customer environment and make it a part of their day-to-day operations
• Ensure and document full deployment of Dynatrace product in customer environment
• Help document best practices in developing and deploying Dynatrace in customer environment.
• Manage competing requests across simultaneous engagements
• Have the ability to manage team and a setup of 450+ JVMSs
• Generate and analyze thread Dump
• Providing performance tuning suggestion to application team on basis of reports
• Working on Methods with offshore team in order to configure the dashboard
• Taking transaction count per hour as per application
• Host and process health Analysis
• Dynatrace Database Health Analysis.
• Interface proactively with other Infrastructure support teams such as UNIX, Windows, Network, Storage, etc.
• Document issues and associated resolutions to problems
• Prepare documentation and presentation of progress reports to customers
• Conduct users, customers and Teams training
• Guide/Mentor the team members on technical problems which cannot be resolved at their level
• Ensure that Systems, Organization processes, & Unit practices adhere to Organization policies
• Active participation in Organization and Unit level initiatives