Duty Manager

We are a leading hospitality group dedicated to providing exceptional service and creating memorable experiences for our guests. Our mission is to foster a culture of excellence, teamwork, and innovation.

About the Role

The Duty Manager will oversee daily operations, ensuring that all guests receive outstanding service while maintaining the highest standards of quality and efficiency.

Responsibilities

• Manage front desk operations and guest services.
• Supervise staff and ensure compliance with company policies.
• Handle guest complaints and resolve issues promptly.
• Coordinate with other departments to ensure smooth operations.
• Monitor and maintain inventory levels.

Qualifications

• Bachelor's degree in Hospitality Management or related field.
• Minimum of 3 years of experience in a managerial role within the hospitality industry.

Required Skills

• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• Proficient in hotel management software.