Domain Trainee- Invoice to Cash

• Reconcile the agent account as per remittance provided by the account current agent

• To post the amount on policy bill lines received from Agent for policy premium

• Follow up with the agent on delinquent items and for the amount lying in suspense account

• Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics

• Provide relevant process reports on a timely basis

• Ensure adherence to established attendance schedules i.e. per predefined rosters

• Ensure adherence to company policies and procedures

• Coaching and grooming of team members to build a strong and efficient team

• Good analytical and problem-solving skills

• Ability to communicate verbally and through emails with businesses

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.