Domain Trainee- Auto Claims
Genpact
0 - 3 years
Noida
Posted: 4/15/2025
Job Description
Responsibilities
Manage high-volume low complexity claims from beginning to end.
Investigate automobile accidents to determine the cause and liability, including reviewing police reports and conducting interviews with witnesses in some cases.
Analyzing insurance policies and relevant laws and regulations to determine the scope of coverage related to automobile accidents.
Negotiate repairs and settlements with claimants
Provide regular updates on automobile claims to policyholders, insured, claimant, and other members of the claims team.
Assess damage to vehicles involved in accidents, including reviewing repair estimates, and determining the cost of repairs.
Coordinate with internal and external stakeholders, such as claims adjusters and clients, to ensure that all activities related to automobile claims are conducted efficiently and effectively.
Participate in departmental meetings and training sessions to stay informed about policy changes and new procedures.
Maintain a high level of accuracy and attention to detail to ensure that all activities related to automobile claims are conducted ethically and in compliance with relevant laws and regulations.
Minimum Qualifications
Relevant years of Material Damage Liability Claims within the US, Europe, India or LatAm
College Diploma or commensurate work experience
Fluent in both spoken and written English
Proficient in MS Office (Word and Excel)
Preferred Qualifications
Experience handling fast track/low touch claims
College Degree
Lean Six Sigma Certification(s)
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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