Domain Trainee- Data Visualization (SQL)

Genpact

0 - 3 years

Gurugram

Posted: 05/03/2025

Job Description

Responsibilities

Develop and implement data collection systems and other strategies that optimize data quality
Acquire data from provided sources
Interpret data and analyze results
Identify, analyze and interpret trends or patterns relating to key performance indicators
Identify anomalies in various data sources
Filter and clean data
Incorporate data analysis into designated ongoing reports
Use analyzed data to build reports, identifying process improvement opportunities
Professional experience in sales operations, data analysis, or another related field
Experience with CPQ. The candidate will have strong critical thinking skills and enjoy partnering with a variety of teams to create strong relationships
Cloud Reseller Operations accuracy & TAT metrics reports creation
Enforce to all organizational policies, procedures, standards and practices
Other duties, consistent with skills and experience, as directed by the reporting manager
Attend meetings set up by management
Other requirements:
Availability to deliver training to other associates whenever the direct outstanding requests it.

Minimum Qualifications

Advanced Salesforce Expertise: Demonstrated proficiency in Salesforce (Org62) for creating and optimizing dashboards and reports that effectively track team KPIs, including processed volume and cycle time.
Tableau BI Experience: Strong background in utilizing Tableau for data visualization and reporting, with the ability to transform complex data sets into intuitive dashboards and reports.
Business Impact Reporting: Experience in developing insightful reports that provide actionable business impact insights, facilitating informed decision-making for stakeholders.
Good Excel knowledge;
University graduate (Economic studies are an advantage);
Similar work experience preferred;
Work experience with ERP systems (advantage);

Preferred Qualifications

Proficiency in MS office (mainly Excel);
Good interpersonal skills and negotiating & dispute resolution skills;
Analytical skills;
Excellent customer orientation and ability of multi-tasking & tasks prioritization;
Preferred Skills:
ERP Knowledge (SAP, Coupa knowledge is a plus);
Presentation skills;
Good time management & customer management

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.