Domain Trainee - – O2C/Accounts Receivable
Genpact
0 - 3 years
Jaipur
Posted: 05/03/2025
Job Description
Responsibilities
Work closely with external and internal parties to identify and manage customer payment discrepancies, collection disputes and cash flow.
Provide customer service support as it pertains to Insurance premium collections, resolution of disputes, aged items as well as any other communication/reconciliation queries
Review monthly payments and transfers due to Brokers, inter-company settlements and other stakeholders
Partner with external and internal customers to identify and make process improvement recommendations and address any audit/compliance concerns
Work closely with Finance, IT and other stakeholders in the development of future reports, systems and workflows
Maintain positive customer service relationships with Brokers/Policy Holders and various external and internal customers
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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