Documentation Specialist Operations role involves managing, coordinating, and tracking original certificates and documentation received from multiple Indian states for Apostille, Attestation, and related documentation services. The position requires strong responsibility in handling original documents, coordinating with processing agencies, and maintaining accurate records in the CRM system.
Key Responsibilities
1. Document Receiving & Verification
Receive original certificates and documents couriered from various states such as Kerala, Tamil Nadu, Punjab, Maharashtra, etc
Verify documents against internal records
Maintain proper acknowledgment and tracking
2. Documentation Processing Coordination
Coordinate with concerned processing agencies for Apostille, Attestation, and Postal documentation
Submit documents for processing and collect completed documents
Ensure secure and professional handling of original certificates at all times
3. Inter-State Dispatch & Coordination
Coordinate dispatch of completed documents back to respective state hubs / branch offices
Support bulk documentation movement to optimize logistics cost and timelines
Ensure proper packing and documentation prior to dispatch.
4. CRM & Record Management
Update the CRM with complete and accurate information, including:
Document receipt
Submission and processing status
Dispatch details
Tracking information
Maintain systematic digital and physical records
5. Internal & Partner Communication
Coordinate with internal teams, branches, and authorized partners regarding document status
Respond to operational queries related to documentation progress
Required Skills & Qualifications Mandatory
BA/B.Com/BBA or Graduate in any field. Freshers are also welcome.
Delhi / NCR based candidate preferred
High responsibility in handling original certificates
Basic computer skills (CRM, Excel, Email)
Attention to detail and data accuracy
Professional communication skills
Preferred
Experience in documentation, attestation, visa, or back-office operations
Familiarity with Apostille / Attestation workflows
Ability to handle bulk documentation efficiently
Work Nature
Office-based role at our Delhi / NCR office
Documentation-intensive position with high trust responsibility
Why Join We Attestory
Growing PAN-India documentation services company
Stable operations-focused role
Incentive-based earning opportunity
Clear growth path into Senior Operations / Hub Management
Exposure to high-volume B2B documentation workflows

Documentation Specialist – Operations

Flyingo International

Job Description

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