Responsible for the entire visa processing for Canada, Australia, the UK, and the Schengen countries

Screening and verifying the documents of the clients based on the

category of Visa.

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Interacting with clients to solve their queries related to the process.

Taking follow-up from the clients by calling them and responding with emails.

Updating the clients regarding any changes in the Visa process.

To achieve the set benchmark of client satisfaction backed by zero refunds

and escalations.

Interview all clients and handle applications face-to-face and by post to

determine client eligibility.

Supervise the completion of all relevant visa and immigration documents

and ensure that they are received within the time limit set by the

government.

Review and ensure that all of the information provided by clients is

accurate and correct, preparing and checking all legal documents.

Processing Applications and fulfilling requirements on behalf of clients

Documentation Officer