Dispatch Supervisor

Required Abilities:

• Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

• Speech Clarity — The ability to speak clearly so others can understand you.

• Near Vision — The ability to see details at close range (within a few feet of the observer).

• Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

• Speech Recognition — The ability to identify and understand the speech of another person.

Required Work Experience : Dispatch Supervisor

Degree : Master of Business Administration - MBA | Associate of Arts and Sciences - AAS | Bachelor of Arts - BA

Required Knowledge :

• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

• Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Required Skills : Dispatch Management, Load Management, Service Dispatch Software, Team Coordination, Fareye Software, Field aware Software, Ontime 360

Primary Responsibility :

• Manage development, research as well as reconcile departmental reports.

• Handle all related activities of dispatch as needed like hiring, training, performance appraisals and terminations etc.

• Oversee or lead employees working at lower level dispatch.

• Research and prepare resources to develop timely as well as efficient workflow.