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Disbursement Coordinator-Small Business Enterprise-Sales

Kotak Mahindra Bank

2 - 5 years

Mumbai

Posted: 14/10/2025

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Job Description

As a Disbursement Coordinator, you will play a crucial role in facilitating the smooth disbursement of funds to our small business clients. Your primary focus will be on ensuring timely and accurate disbursements, maintaining strong relationships with internal teams, and providing exceptional support to our sales force. This role is integral to the success of our Small Business Enterprise-Sales department, as it directly impacts our ability to serve our clients effectively. Responsibilities:
  • Process and approve disbursement requests from small business clients, ensuring compliance with bank policies and regulations.
  • Collaborate with the sales team to understand client needs and provide timely disbursements, maintaining a high level of customer satisfaction.
  • Review and analyze disbursement documents, verifying accuracy and completeness before processing.
  • Maintain accurate records of disbursements, ensuring proper documentation and audit trails.
  • Monitor and manage disbursement timelines, ensuring prompt and efficient processing of funds.
  • Communicate regularly with internal teams, such as operations and compliance, to resolve any disbursement-related issues or queries.
  • Stay updated on industry trends and best practices in disbursement processes, implementing improvements as needed.
  • Provide training and support to junior team members, ensuring a high standard of work quality.
  • Assist in the development and implementation of disbursement-related policies and procedures, contributing to process optimization.
  • Perform ad-hoc tasks and projects as assigned by the department head or senior management.

About Company

Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.

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