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Director operational risk

Mancer Consulting Services

5 - 10 years

Gurugram

Posted: 21/03/2026

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Job Description

Role Purpose

Lead and strengthen the Entity-Wide Operational Risk (EWOR) framework for the organization, ensuring robust identification, assessment, monitoring, and mitigation of operational risks across all business units and functions. The role will act as a key pillar in aligning GCC risk practices with global enterprise standards, regulatory expectations, and evolving risk landscapes.


Key Responsibilities

Enterprise Operational Risk Framework Leadership

Risk Governance & Oversight

Regulatory & Compliance Alignment

Risk Analytics, Reporting & Insights

Stakeholder Management

Transformation & Continuous Improvement

Incident, Issue & Control Management


Key Skills & Competencies

Functional Expertise

  • Deep expertise in Operational Risk Management (ORM) frameworks
  • Strong understanding of:
  • Basel II / III (Operational Risk)
  • Risk taxonomy and control frameworks
  • Banking products, operations, and processes
  • Experience in enterprise-wide risk transformation


Qualifications & Experience

  • 20+ years of experience in Operational Risk / Enterprise Risk within banking or financial services
  • Proven leadership experience in GCC or global operating model
  • Prior experience in entity-wide or enterprise risk roles is critical
  • Bachelors degree required; MBA / CA / FRM / CFA preferred

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