Director - II -Engineering

Overview

TATA Digital is seeking a seasoned and visionary Director of Engineering to lead the development of our Core Loyalty, Marketing, and Financial Risk Management Platforms. This role is critical to scaling our digital commerce ecosystem and delivering transformative customer experiences across TATA brands.

The ideal candidate brings deep e-commerce expertise, a proven track record of leading high-impact engineering teams, and a strong orientation towards business outcomes. This leader will own a 50+ member engineering organization, including Engineering Managers, TPMs, Developers, and QA Engineers-spanning on-roll and partner teams. In this high-impact role, you will be responsible for building scalable platforms, driving technical strategy, and mentoring the next generation of engineering leaders.

Key Details

• Total Experience: 15+ years
• Education: B.E./ B.Tech/ M.Tech/ M.S. in Computer Science or a related field
• Industry Experience: Deep leadership experience in top-tier e-commerce or cloud-native companies, delivering complex platform programs such as Loyalty, Grocery, Fashion, or Electronics.

Technical and Leadership Expertise

• Strong foundation in software engineering best practices, SDLC, technical program execution, and operational excellence.
• Proficient in modern programming languages (e.g., Java, Python) and architecture principles.
• Demonstrated hands-on leadership with a deep technical background.
• Experience building scalable, resilient platforms with a focus on long-term maintainability and performance.

Driving Scalable Programs

• Lead large-scale initiatives such as Loyalty, NeuCoins, NeuPass, Gamification, Geo-Fenced Coupons, TSSS, and Marketing Solutions.
• Architect and scale foundational services including Golden Records, Customer Identity, and Financial Risk Management to support business-critical operations across brands.
• Work closely with strategic partners like Capillary and MoEngage to deliver frugal, high-performance, customer-centric solutions.

Organizational Leadership & Delivery Excellence

• Lead and shape a 50+ strong engineering organization, driving speed of execution and consistently high delivery quality.
• Establish clear technical direction and investment strategies (e.g., build vs. buy decisions).
• Implement strategic frameworks that align with evolving business goals and ensure measurable outcomes.

Stakeholder and Cross-Functional Influence

• Operate with high autonomy, managing cross-functional stakeholders across engineering, product, and business functions.
• Align technical strategies with key leaders across TATA Digital and participating TATA Brands to influence platform direction and business priorities.
• Build trust and maintain momentum through transparent progress updates and proactive issue resolution.

People Leadership

• 4+ years of experience managing teams, including 2+ years of managing engineering managers.
• Passionate about team development-set high performance standards, give actionable feedback, and mentor future tech leaders.
• Build a culture of ownership, innovation, and continuous learning across the organization.

Business Impact

• Deliver resilient, scalable platforms that power the next generation of customer engagement across Loyalty, Marketing Tech, and Financial Risk Management.
• Drive alignment between engineering execution and strategic business outcomes.
• Foster operational excellence, technical innovation, and leadership depth within the team.