Director Digital Product Management [T500-22440]

About Albertsons Companies Inc.:

As a leading food and drug retailer in the United States, Albertsons Companies, Inc. operates over 2,200 stores across 35 states and the District of Columbia. Our well-known banners across the United States, including Albertsons, Safeway, Vons, Jewel-Osco and others, serve more than 36 million U.S customers each week.

We build and shape technology solutions that solve customers problems every day, making things easier for them when they shop with us online or in a store. We have made bold, strategic moves to migrate and modernize our core foundational capabilities, positioning ourselves as the first fully cloud-based grocery tech company in the industry.

Our success is built on a one-team approach, driven by the desire to understand and enhance the customer experience. By constantly pushing the boundaries of retail, we are transforming shopping into an experience that is easy, efficient, fun and engaging.

About Albertsons Companies India:

At Albertsons Companies India, we're not just pushing the boundaries of technology and retail innovation, we're cultivating a space where ideas flourish and careers thrive. Our workplace in India is a vital extension of the Albertsons Companies Inc. workforce and important to the next phase in the companys technology journey to support millions of customers lives every day.

At the Albertsons Companies India, we are raising the bar to grow across Technology & Engineering, AI, Digital and other company functions, and transform a 165-year-old American retailer. At Albertsons Companies India associates collaborate directly with international teams, enhancing decision-making processes and organizational agility through exciting and pivotal projects. Your work will make history and help millions of lives each day come together around the joys of food and inspire their well-being.

Director Product Management, Cart, Checkout & Product Automation

As the Director of Product Management for Cart, Checkout, and Product Automation , you will lead the vision, strategy, and execution of Albertsons most critical transactional and conversion-driving experiences. You will own the platforms and workflows that power how customers review, finalize, and complete their grocery purchasesensuring reliability, clarity, and speed at scale.

This role requires a strong background in digital commerce product management , transaction-heavy platforms , and automation-led systems , along with the ability to lead large, cross-functional teams and influence senior leadership across the organization.

You will collaborate closely with U.S. and India-based teams across Product, UX, Engineering, Data Science, Analytics, Merchandising, and Operations to deliver frictionless, resilient, and intelligent shopping experiences.

Key Responsibilities:

Strategic Leadership & Vision:

• Define and execute the end-to-end product strategy for Cart, Checkout, and Product Automation platforms.
• Drive alignment with global executive leadership, engineering, and business stakeholders to deliver best-in-class transactional experiences.
• Develop and evangelize a long-term roadmap focused on conversion optimization, reliability, scalability, and automation.
• Champion a customer-first mindset , ensuring simplicity, trust, and usability are embedded in every product decision.

Cart & Checkout Product Execution:

Own critical purchase moments including:

• Cart management and item lifecycle
• Pricing, promotions, and savings application
• Fulfillment selection (pickup, delivery, substitutions)
• Payment, order placement, and confirmation flows
• Partner with engineering to ensure highly available, performant, and scalable cart and checkout systems.
• Drive improvements in conversion, abandonment reduction, latency, and transactional reliability across channels (web and mobile).

Product Automation & Platform Capabilities:

• Lead automation initiatives that streamline workflows, reduce manual intervention, and accelerate delivery across commerce platforms.
• Partner with AI, data science, and platform teams to embed intelligent automation and decisioning into cart, checkout, and operational workflows.
• Drive platform thinkingbuilding reusable, configurable capabilities that scale across banners, regions, and use cases.

Data, Metrics & Continuous Optimization:

• Define and own success metrics such as conversion rate, checkout completion, cart abandonment, latency, error rates, and customer satisfaction.
• Leverage experimentation, A/B testing, and behavioral insights to continuously optimize experiences.
• Translate product outcomes into clear business impact narratives for senior leadership.

Leadership & Team Development:

• Build, mentor, and scale high-performing product teams across India and the U.S.
• Foster a culture of ownership, accountability, experimentation, and continuous improvement.
• Act as the executive voice for Cart, Checkout, and Product Automation in senior forums and planning discussions.

Qualifications & Skills:

• 15+ years of experience in product management , with 5+ years in leadership roles within e-commerce, retail, grocery, or digital marketplaces.
• Deep expertise in Cart, Checkout, payments, promotions, and transactional platforms .
• Proven track record of owning and scaling high-volume, high-availability commerce systems .
• Experience driving product automation, workflow optimization, or platform modernization initiatives.
• Strong understanding of UX principles, experimentation, and conversion optimization.
• Exceptional leadership, stakeholder management, and executive communication skills.
• Experience working in a global, cross-functional environment across time zones.