Director - Pre-Sales - Commercialization - GR - 38577-62225

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Job Title

Director – Pre Sales

Requirement Type

Full-Time Employee

Job Location

Bangalore/Hyderabad

Requirement Level

Director

Hiring Manager

Managing Director

Primary Skill

Pre-Sales Management, Transition & Solution Management

Business

Commercialization

Skill Category

Generic

ABOUT ELEVANCE HEALTH

Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler.  It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states.

A regular in Fortune 500 list, Elevance Health ranked 20 in 2022. Gail Boudreaux, President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list.

ABOUT CARELON

Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system.

Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers.

Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective, and efficient.

OUR MISSION & VALUES

Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More.
Our Values: Leadership | Community | Integrity | Agility | Diversity

JOB POSITION

The Director – Pre Sales (D), reporting directly to the Managing Director - Growth Partners, will oversee the Commerciaization Pre-Sales and Solution organization, and will lead all pre-sales activities in providing comprehensive technical and strategic support to the sales team. This role involves collaborating with sales, marketing, and delivery teams to ensure the successful positioning of healthcare solutions to prospective clients and handling a portfolio of upto 50M pipeline be handled. The ideal candidate will have a deep understanding of healthcare industry trends, technologies, and regulatory requirements. This is a senior and critical role within the organization, and the role will own the end-to-end pre-sales solution life cycle and extend need based support across. This includes developing and implementing a presales strategy and processes that align with Commercialization objectives, as well as assigning and managing presales resources.

The Director – Pre-Sales will act as an expert, leading by example through hands-on involvement. This role requires the management of resources and close collaboration with the team, actively defining processes and developing GTM strategies. The individual will hold responsibility for the implementation of strategies and the delivery of results across different teams,and geographies like India & Phillipines, working alongside a varied set of resources that include both internal and external stakeholders, to establish scalable solutions. The individual will need to have strong leadership, organizational, and analytical skills, as they manage the presales team, coordinate with other departments, and monitor the presales pipeline and metrics.

JOB RESPONSIBILITY

The Director – Pre Sales shall:

• Influence and partner with Global, India and PHL stakeholders
• Collaborate with sales teams (CGS Global)to qualify opportunities, create solution bid plan, work with solution architects to create solution responses, create RFP solution responses, work with operations to create staffing models for pricing and create  RFP oral presentations
• Partner with Solution Architects across the CGS locations to define solution features and functionalities.
• Engage in effective communication with clients to ascertain their needs and assess alternative technical solutions and strategies.
• Create and manage knowledge management repositories of all solutions, capabilities, frameworks
• Publish white papers on solutions relevant for the commercialization organization
• Participate in and Conduct Symposiums, Conferences, Road Shows aligning to Commercialization solutions
• Coordinate with Delivery Leaders to outline and define project timelines.
• Allocate resources and assign workloads based on Pre-Sales team needs.
• Recruit and retain talent, fostering employee engagement, development, and succession planning.
• Exhibit a collaborative leadership approach, effectively leading and influencing diverse teams.
• Cultivate strategic partnerships with key internal business stakeholders’ leaders across multiple countries to ensure successful outcomes keeping clients in mind
• Supervise business managers, nurturing talent for the success of the business.

QUALIFICATION

• Graduates having bachelor’s degree in computers, Computing or Engineering with a master’s in business administration from a Top Tier Institution.
• Experience in an IT services or Commercial Outsourcing Services organization (preferably Top 4) in a similar role in the pre-sales and solution space.
• US Healthcare knowledge/experience with AHM-250 Certification.

EXPERIENCE

• 20+ years of professional experience, with minimum 10 years hands-on experience managing Healthcare Pre-Sales / Solution organizations.
• 6+ years of people management experience.
• Strong leadership and organizational skills to effectively influence solution definition, and decision making across multiple levels of the organization and diverse business & technology groups.
• Experience in managing global stakeholders across geographies.
• Proven Strategic Thinking and People management.
• Deep understanding of healthcare subject areas like claims, member & provider
• Running multiple large, complex and multi-functional RFPs successfully in a highly matrixed organization.
• Experience working with various staffing and pricing models and methodologies.
• Demonstrable ability to quickly earn the trust of sponsors, key partners and staff; set direction and approach; resolve conflict; execute with limited information and ambiguity.
• Ability to stay focused and be a versatile standout colleague that is comfortable under pressure.
• Demonstrated and applied experience establishing and delivering complex engagements and extensive knowledge and expertise in the use of project management tools and methodologies.

SKILLS AND COMPETENCIES

• Ability to communicate at all levels with clarity and precision both written and verbally, good listener.
• Good stakeholder management skills
• Ability to multi-task and switch context to changing priorities in a highly dynamic environment.
• Ability to navigate a highly matrixed organization effectively.
• Sound business and data technologies acumen.
• Focused and versatile leader who is comfortable to deliver under pressure.
• Demonstrated, applied experience establishing and delivering complex assignments.
• Excellent presentation and reporting skills to executive level audience.
• Good Strategic thinking and problem-solving skills.

THE CARELON PROMISE

Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer a world of limitless opportunities to our associates.

It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate.

This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging.

LIFE @ CARELON

• Extensive focus on learning and development
• An inspiring culture built on innovation, creativity, and freedom
• Holistic well-being
• Comprehensive range of rewards and recognitions
• Competitive health and medical insurance coverage
• Best-in-class amenities and workspaces
• Policies designed with associates at the center

EQUAL OPPORTUNITY EMPLOYER

Carelon is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Reasonable Accommodation

Our inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work.

If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form.

Disclaimer: Offered designation titles differ*

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