DIRECTOR, COMMUNICATIONS

Position Summary...

What you'll do...

As Director External Communications, you’ll be the strategic voice of Walmart India shaping how the world sees and experiences our story. You’ll drive our external narrative showcasing our innovation, leadership, and impact. You’ll lead all aspects of external communications, including media relations, thought leadership, reputation management, and digital storytelling.

This opportunity is perfect for a seasoned communications leader who thrives at the intersection of business, brand, and purpose; someone who can think strategically, act decisively, and inspire trust through authentic, impactful narratives.

About the team

The Corporate Communications team at Walmart Global Tech is the voice of the company. We tell WGT’s story from innovations, business growth to purpose and impact through clear, consistent, and authentic communication.
We manage reputation, stakeholder bonding with both internal and external storytelling, and leadership visibility to ensure Walmart is trusted and admired by associates, customers, and partners alike.

What You’ll Do

Reputation & Strategic Communications

• Develop and lead Walmart Global Tech India’s external communications strategy to strengthen our corporate and technology reputation.

• Drive proactive storytelling that highlights the organization’s technology innovation, leadership impact, and contribution to Walmart’s global business.

• Anticipate and manage reputational risks

PR & Media Relations

• Build and maintain strong relationships with business, technology, and trade media.

• Shape and deliver strategic media engagement plans for product innovation, leadership visibility, and corporate initiatives.

• Lead Walmart Global Tech India’s PR agency partners to ensure high-quality, consistent, and timely communication across channels.

Thought Leadership & Executive Visibility

• Develop and manage visibility program that positions Walmart Global Tech leaders as industry thought leaders.

• Identify speaking, panel, and award opportunities aligned with Walmart’s strategic priorities.

• Partner with global communications to align leadership narratives and global storytelling.

Digital & Social Reputation

• Oversee external digital storytelling across owned and partner channels to reinforce our reputation as a people led, tech driven organization.

• Guide digital agencies in developing high-impact content that drives engagement with key audiences — media, industry, policymakers, and talent.

• Use analytics and insights to measure and optimize communications outcomes.

Agency & Partner Management

• Lead relationships with PR and digital partners, ensuring alignment with global communications priorities and Walmart’s brand tone.

• Oversee budget and performance management for all external communications initiatives.

What You’ll bring

• A strategic, reputation-first mindset with the ability to balance long-term vision and real-time execution.

• Deep curiosity about technology and its impact on business and society.

• Ability to influence and counsel senior leadership with credibility and confidence.

• A collaborative, inclusive, and globally minded approach to communications.

• 18-22 years of progressive experience in external communications, corporate reputation, or public affairs.

• Demonstrated success in building and protecting corporate reputation in complex, global organizations — preferably in the technology or digital innovation space.

• Proven experience managing PR agencies and digital communication partners.

• Strong understanding of media landscapes, reputation risk, and corporate storytelling.

• Exceptional written, verbal, and interpersonal communication skills.

• Experience working within global matrix organizations and managing executive stakeholders.

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people.  That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.

We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible work
Walmart’s culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our Bangalore office for daily work, with the flexibility for associates to manage their personal lives.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Belonging

We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.

At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.

Equal Opportunity Employer

Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...