Direct Banking Team-HO & SUPPORT-Direct Channels
Kotak Mahindra Bank
2 - 5 years
Mumbai
Posted: 06/12/2024
Job Description
Job Role :
- Conduct monthly physical verification of cash in allocated ATMs & Vendor vaults
- Ensure allocated ATMs/ elobbies site hygiene – Physically inspect such sites hygiene on monthly basis & ensure rectification of identified issues through CREM Team
- Maintain ATM/Other Automated Touch Points Uptime through Managed Service Providers in liaison with related various internal stake holders (IT/ CREM/ Currency Chest/ RL/ CBRL Branches etc.)
- Coordination with self-servicing branches for ATM related issue resolution
- Identify local external as well as internal factors having impact on Automated Touch Points transactions & take corrective measures
- Facilitate various – ATM & site related analysis on need basis
- Ability to undertake field as well as desk assignments
- Coordination with Network & Switch team for issue resolution
- Coordination with Vendors Cash Team for regular cash loading and EOD
Job Requirements :
- Basic excel knowledge
- Two wheeler is must as it involves extensive field visits
Personality Traits:
- Good communication skills
- People networking expertise
- Time Management and multi-tasking ability
About Company
Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.
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