Digital S/W Eng Intm Analyst - C11 - PUNE

The Digital S/W Engineer Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Chatbot development using Kore.AI platform and/or using existing generative AI models.
• Handle the model risk documentation
• Perform POCs on adoption of the Gen AI to add value /reduce costs
  

Qualifications:

• 6+ years in an Chatbot Development role using Kore.AI or similar platform
• Working Knowledge of multimodal Generative AI solutions
• Knowledge of conversational UX
• Strong analytical and quantitative skills; Data driven and results-oriented
• Proficiency in Python and JavaScript
• Skilled at working with third party service providers
• Excellent written and oral communication skills

Education:

• Bachelor’s/University degree or equivalent experience