Digital Product Owner
Commonwealth Bank of Australia
2 - 5 years
Bengaluru
Posted: 06/07/2025
Job Description
Organisation: CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward, to progress. To make the right financial decisions and achieve their dreams, targets and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas and energy all contribute to the impact that we can make with our work. Together we can achieve great things.
Job Title: Product Owner
Location: Bangalore
Business & Team:
Within Business Banking (BB) the Digital Banking Domain is responsible for managing, improving and transforming Small Business, Corporate and Institutional banking platforms. The digital platforms we leverage include the CommBank app, NetBank, CommBiz and CommBiz Mobile.
Impact & Contribution:
This Digital Product Owner opportunity will see you create market-leading digital experiences for our business customers, focused on digital self-service. Reporting to the Crew Lead, Business CommBank app and NetBank Crew you will lead and drive the delivery of new initiatives and broader roadmap for Business Banking on the CommBank app. You will develop new and enhance existing customer experiences, driving continuous improvement across our Digital platforms. This Squad is part of the Business CommBank app and NetBank Crew and is responsible for achieving outcomes for our business customers, solving product-agnostic customer problems through design, development and implementation of strategic change on the CommBank app, primarily focused on providing self-service pathways for our customers.
Roles & Responsibilities:
Partner with business stakeholders (Product, design, branch network, contact centre, risk, marketing, analytics) and your squad to define and deliver digital experiences that meet and exceed customer expectations.
Act as the voice of the customer and translate this for the team.
Simplify complex customer problems into meaningful initiatives and work streams into a roadmap.
Be accountable for addressing impediments, driving decisions and resolving escalations.
Lead scrum teams to drive agile delivery of the product roadmap.
Manage business and technical stakeholders to ensure that prioritisation is understood and agreed to.
Manage the Squad’s performance to defined objectives including OKR tracking.
Essential Skills:
Minimum Experience is 10 years
Proven experience working across end-to-end Agile projects as a Digital Product Owner
Proven delivery experience, and proven experience delivering into mobile apps
Experience delivering Gen AI or Agentic AI initiatives – highly favoured
Influential and confident stakeholder management skills; this role will see you working across risk, product, digital, technology and compliance.
Experience in building best practice and innovative customer experiences, customer engagement and product development
Highly analytical skills with a strong commercial acumen
A risk management mindset
Qualification:
Bachelor’s degree in Engineering in Computer Science/Information Technology
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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About Company
The Commonwealth Bank of Australia (CBA) is one of Australia's leading financial institutions, offering a range of banking, investment, insurance, and financial services. Founded in 1911, it operates in Australia and internationally, focusing on retail banking, business banking, wealth management, and financial markets. Renowned for its digital innovation, CBA is a major player in advancing technology-driven banking solutions.
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