Digital Mktg Advisory Associate Manager
Accenture
10 - 12 years
Mumbai
Posted: 11/08/2025
Job Description
Designation: Digital Mktg Advisory Associate Manager
Qualifications:Any Graduation
Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services. Role requires Digital Marketing Ads & Promotion creation/design
What are we looking for? • 8–10 years of experience in social media operations, channel management, or digital marketing, preferably at a global brand or agency. • Proven experience executing content across all major social platforms, with a deep understanding of platform features and nuances. • Strong operational mindset with experience creating workflows, documentation, and process improvements. • Familiarity with social publishing and analytics platforms (e.g., Sprinklr, Emplifi, Brandwatch, Later). • Excellent organizational, communication, and stakeholder management skills. • Ability to handle fast-paced environments and juggle multiple deadlines with precision. • Experience working with cross-functional teams including creative, legal, customer service, and media. • Social Media Operations & Publishing o Manage the end-to-end execution of daily social content across platforms (Instagram, TikTok, LinkedIn, YouTube, Threads, X, etc.). o Own publishing calendars, scheduling, and real-time content drops using social tools (e.g., Sprinklr, Hootsuite, Later). o Coordinate with creative, content, and product teams to ensure asset readiness, messaging accuracy, and timely delivery. • Handle & Platform Management o Oversee all brand-owned social handles and accounts, ensuring consistency, compliance, and alignment with brand voice and guidelines. o Manage platform access, user permissions, and admin controls with cross-functional and agency partners. o Stay current on platform updates, trends, and best practices to inform content planning and platform-specific strategies. • Community Management & Engagement o Lead community moderation, audience engagement, and reactive content planning in collaboration with customer support and brand voice teams. o Create and implement escalation processes for sentiment shifts, brand reputation management, and customer concerns. o Track and report on community sentiment, volume, and engagement performance. •
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures • The person requires understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor or team leads • Generally interacts with peers and/or management levels at a client and/or within Accenture • The person should require minimal guidance when determining methods and procedures on new assignments • Decisions often impact the team in which they reside and occasionally impact other teams • Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts • Social Media Operations & Publishing o Manage the end-to-end execution of daily social content across platforms (Instagram, TikTok, LinkedIn, YouTube, Threads, X, etc.). o Own publishing calendars, scheduling, and real-time content drops using social tools (e.g., Sprinklr, Hootsuite, Later). o Coordinate with creative, content, and product teams to ensure asset readiness, messaging accuracy, and timely delivery. • Handle & Platform Management o Oversee all brand-owned social handles and accounts, ensuring consistency, compliance, and alignment with brand voice and guidelines. o Manage platform access, user permissions, and admin controls with cross-functional and agency partners. o Stay current on platform updates, trends, and best practices to inform content planning and platform-specific strategies. • Social Media Operations & Publishing o Manage the end-to-end execution of daily social content across platforms (Instagram, TikTok, LinkedIn, YouTube, Threads, X, etc.). o Own publishing calendars, scheduling, and real-time content drops using social tools (e.g., Sprinklr, Hootsuite, Later). o Coordinate with creative, content, and product teams to ensure asset readiness, messaging accuracy, and timely delivery. • Handle & Platform Management o Oversee all brand-owned social handles and accounts, ensuring consistency, compliance, and alignment with brand voice and guidelines. o Manage platform access, user permissions, and admin controls with cross-functional and agency partners. o Stay current on platform updates, trends, and best practices to inform content planning and platform-specific strategies.Any Graduation
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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