Digital Content Management Associate

Accenture

0 - 3 years

Gurugram

Posted: 9/9/2024

Job Description

Skill required: Marketing Operations - Content Creation
Designation: Digital Content Management Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The role will be responsible for reviewing and auditing content within a trending news environment. The position is expected to complete content reviews in a timely and precise manner. Once the articles / news topics are selected, the role will publish the articles in the clients CMS platform. This requires very basic CMS platform experience in any CMS platform (including Wordpress or Blogger). The position will support keeping a professional and safe platform. Resources are expected to be proactive, motivated, organized, and possess a global perspective in a fast-paced, team-oriented environment. Role requires Digital content writing/editing skills The role will include research, industry-related topics (combining online sources, interviews and studies), writing news, preparing well-structured drafts using CMS/tools, proofreading & editing content before publication, coordinating with marketing and design teams to illustrate articles, conducting simple keyword research, using SEO guidelines to increase web traffic and identifying customers needs and gaps in the content and updating on website.
What are we looking for? Review and audit decisions made by content moderators in a trending news environment. Interpret and enforce content policies. Remain up to date on key workflow changes, operational guidelines, and policy updates. Effectively identify problems and issues by performing relevant research using the appropriate tools. Communicate effectively and concisely with internal partners. Provide feedback to management regarding necessary changes and updates; including but not limited to policies, technical issues. Maintain and promote a positive attitude while meeting productivity and quality goals. Background in editing and writing in a journalistic capacity. Background in investigative or editorial research. Background in copywriting and publishing for social media, technology, news or other relevant platforms. Background in user-generated content. Bachelor degree Passion for keeping platform users safe while protecting free speech. Knowledge of CMS technologies, CMS troubleshooting, social media and the technologies that support it. Familiarity with internet policy and content moderation environments. Strong written and spoken communication skills. Ability to work flexibly and to exercise good judgment in a high-pressure environment. Well-developed sense of urgency and follow-through. Demonstrated capacity for critical thinking and analysis. Strong attention to detail. Superior time management skills and ability to meet deadlines with minimum supervision. Self-starter with the ability to work independently and on multiple initiatives at the same time. Excellent interpersonal, written, and spoken communication skills. Competency in Excel and other technical skills are a plus. Experience using Microsoft Office (Outlook, PowerPoint, Excel, Word)
Roles and Responsibilities: Review and audit decisions made by content moderators in a trending news environment. Interpret and enforce content policies. Remain up to date on key workflow changes, operational guidelines, and policy updates. Effectively identify problems and issues by performing relevant research using the appropriate tools. Communicate effectively and concisely with internal partners. Provide feedback to management regarding necessary changes and updates; including but not limited to policies, technical issues. Maintain and promote a positive attitude while meeting productivity and quality goals.

About Company

Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.

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