Digital Content Associate, Amazon

Amazon

0 - 3 years

Chennai

Posted: 4/15/2025

Job Description

Description
Responsibilities:
- The Primary responsibility of the role is to perform quality checks on web pages and digital content for the e
- book reader.
• The associate needs to perform e
- book conversion and would need to have working knowledge of HTML and CSS.
• The role will require the candidate to quickly understand the eBook content editing tools and operation workflow tools.
• The associate need to continuously adapt and learn new features on the Editors and improve on his/her acumen to quickly edit and fix up contents.
He/she has to follow editing SOP to spot/catch errors in the content.
• The associate needs to perform content quality check to qualify user experience for content viewing (flow and format quality) and usage on the Kindle device.
He/she will need to use software tools for quality audit, content editing and data capture.
• The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA.
The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals.
• The associate should be a team player and come up with improvement ideas to his direct report and improve the editing/QA process.
• The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed.
• The role is an individual contributor role.
• The role requires a graduate degree with exposure to MS office and comfort with numbers.
• In addition the associate should have attention to detail, good communication skills, and a professional demeanor.

Basic Qualifications
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications

Preferred Qualifications
- Knowledge of Excel at an advanced level
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About Company

Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.

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