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Digital Business Intelligence-Digital Banking-Net & Mobile Banking HO Team

Kotak Mahindra Bank

2 - 5 years

Kota, Mumbai

Posted: 29/10/2025

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Job Description

Position Overview :

 

This role will focus on sharing timely report to campaign Managers on Weekly / Daily / Fornightly & Monthly basis. This is a critical role requiring a blend of analytical thinking, leadership, and cross-functional alignment to optimize digital banking performance.

 

 

Key Responsibilities

 

Managing campaigns on entire Interact channel

 

Process improvement & Quality check 

 

Automation of reports 

 

Collabrating with Campaign Managers to understand campaign effectiveness

 

 

Qualifications :

 

Proficiency with forecasting tools (Eg. SAS POWER BI PYTHON EXCEL)

 

Excellent interpersonal, communication, and problem-solving skills

 

Experience managing a small team and collaborating across departments

 

 

Key Competencies : 

 

Analytical Thinking: Ability to interpret complex data and provide actionable insights

 

Operational Excellence: Focus on optimizing resources and maintaining high service levels

 

 

 

 

 

About Company

Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.

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