D&I _ SFMC Automation

Citi Bank

1 - 5 years

Pune

Posted: 10/05/2025

Job Description

Job Description

The Data/Information Mgt Int Anlst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. This role requires coding in SFMC (Salesforce Marketing Cloud) Automation Studio environment. Need to work with SFMC architect to setup new data extensions. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

  • This function covers incumbents responsible for various data activities, which include database administration, data analysis, maintenance, data quality, and database management or database architecture / design engineering.
  • Responsible to do coding in SFMC Automation Studio environment as per business requirements and training new team members on coding in SFMC environment.
  • Work in collaboration with SFMC architect to setup new data extensions.
  • Suggesting new method to automate SFMC based compliance reporting.
  • Responsible for routine operational or administrative work
  • Day-to-day actions are focused on administering defined procedures, analyses and report preparation.
  • Daily deliverable of routine and defined outputs, while at the same time developing knowledge of the broader context in which the work is being performed
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:

•             1-5 years relevant experience

•             Minimum 1 years work experience in SFMC Automation Studio is mandatory.

•             Data Warehouse / Knowledge of DB2

•             Big data and machine learning experiences are (Python/Hive etc.).

•             The ability to engage resources outside of their direct control to achieve objectives

•             Good to have knowledge on cloud environment like Salesforce etc.

Education:

  • Bachelors/University degree or equivalent experience


About Company

Citi Bank, officially known as Citibank, is a global financial institution and the consumer division of Citigroup, a leading multinational banking corporation. Established in 1812, Citibank provides a wide range of financial services, including retail banking, credit cards, personal loans, wealth management, and investment banking. With a strong presence in over 100 countries, it serves millions of customers worldwide, offering both individual and business banking solutions. Citibank is known for its digital banking innovations, global reach, and commitment to financial inclusion and economic growth.

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