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DevOps Lead - L1

Wipro

9 - 11 years

Bengaluru

Posted: 13/08/2025

Job Description

Job Description

Role Purpose


The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes
 

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Do

    • 6 to 9 years of experience with minimum 2+ of experience with Kubernetes  in designing, building and managing large scale production application infrastructure.
    • Hands on experience in Google Cloud platform who will be responsible to Build, manage and support infrastructure in Google cloud platform.
    • Hands on experience with large enterprise Linux/Unix production environment
    • Hands on experience with Infrastructure-as-Code technologies: Terraform/Ansible/Puppet
    • DevOps – Experience with SCM, CI/CD systems (GitLab CI/CD)
    • Experienced with deploying and operating services on Linux

     

    Mandatory skills

    Kubernetes

    GCP

    Linux

    Infrastructure-as-Code technologies

    Preferred any developer background

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  • Provide customer support/ service on the DevOps tools 
    • Timely support internal & external customers escalations on multiple platforms
    • Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module
    • Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost 
    • Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems 
    • Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved
    • Provide knowledge transfer, sharing best practices with the team and motivate 

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  • Team Management
    • Resourcing
      • Forecast talent requirements as per the current and future business needs
      • Hire adequate and right resources for the team 
      • Train direct reportees to make right recruitment and selection decisions 
    • Talent Management
      • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
      • Build an internal talent pool of HiPos and ensure their career progression within the organization
      • Promote diversity in leadership positions
    • Performance Management
      • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
      • Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues
      • Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below
    • Employee Satisfaction and Engagement
      • Lead and drive engagement initiatives for the team
      • Track team satisfaction scores and identify initiatives to build engagement within the team
      • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team 
      • Exercise employee recognition and appreciation 

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Deliver

No. Performance Parameter Measure
1. Continuous Integration, Deployment & Monitoring 100% error free on boarding & implementation
2. CSAT Manage service tools 
Troubleshoot queries
Customer experience
3. Capability Building & Team Management % trained on new age skills, Team attrition %, Employee satisfaction score

 



Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

About Company

Wipro Limited is a global information technology, consulting, and business process services company based in India. Founded in 1945, Wipro provides a wide range of services, including software development, IT infrastructure management, and business consulting. The company serves various industries, such as banking, healthcare, and manufacturing, and is known for its focus on innovation and sustainability. With a presence in over 50 countries, Wipro is recognized for its commitment to quality and customer satisfaction.

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