DevOps Engineer - L3
Wipro
2 - 5 years
Bengaluru
Posted: 13/08/2025
Job Description
Job Description
| Expected start date tentative | Immediate |
| Rate including mark up - | 200K/M |
| Work Location – pls mention city and preferably office address as well | Bangalore/Pune |
| Panel names/email ID | Sneha |
| Workplace Type: (Remote/Hybrid/Onsite)? If Hybrid, how many days onsite & offsite? | Hybrid |
| Years of exp needed | 8+ years |
| Mandatory Skill - Service now and Tablue. | |
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Key Responsibilities:
- Develop, maintain, and enhance standard and custom reports within ServiceNow, including Performance Analytics and dashboards.
- Build SQL queries and scripts to extract, manipulate, and analyze data from multiple sources, including ServiceNow and external systems.
- Design and publish Tableau dashboards that visualize trends, KPIs, and operational performance for stakeholders at various levels.
- Work with stakeholders to gather reporting requirements and align deliverables with business objectives.
- Ensure data quality, accuracy, and consistency in all reporting artifacts.
- Monitor performance of dashboards and reports, making necessary improvements to ensure optimal performance.
- Support regular audits, compliance tracking, and executive reporting activities.
- Collaborate with developers, process owners, and business analysts to align reporting strategy with process enhancements.
Required Skills & Qualifications:
- 2+ years of experience in ServiceNow reporting (including Report Designer, Performance Analytics, Dashboards).
- Proficiency in SQL for querying, transforming, and analyzing data.
- Hands-on experience with Tableau for creating visually compelling dashboards and reports.
- Understanding of ITSM processes and ServiceNow data architecture.
- Strong analytical, troubleshooting, and problem-solving abilities.
- Excellent written and verbal communication skills, with the ability to clearly explain data insights to non-technical stakeholders.
Ability to work both independently and collaboratively in a fast-paced environment.
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Deliver
| No | Performance Parameter | Measure |
| 1. | Continuous Integration,Deployment & Monitoring | 100% error free on boarding & implementation |
| 2. | CSAT | Timely customer resolution as per TAT Zero escalation |
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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
About Company
Wipro Limited is a global information technology, consulting, and business process services company based in India. Founded in 1945, Wipro provides a wide range of services, including software development, IT infrastructure management, and business consulting. The company serves various industries, such as banking, healthcare, and manufacturing, and is known for its focus on innovation and sustainability. With a presence in over 50 countries, Wipro is recognized for its commitment to quality and customer satisfaction.
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