DevOps Administrator and Analyst

Overview: As a DevOps Tools Administrator and Analyst, you’ll play a critical role in configuring and managing DevOps pipeline systems, ensuring efficient data pipelines, and providing valuable insights through KPI dashboards. You’ll collaborate with cross-functional teams to optimize processes and enhance decision-making. 
 

Responsibilities: 

DevOps Pipeline Configuration: 

• Configure and maintain DevOps tools such as Jira and Github. 

• Collaborate with DevOps and development teams to ensure seamless integration and efficient workflows. 

• Monitor pipeline performance and troubleshoot issues. 

Data Pipeline Management: 

• Establish and manage data pipelines into AWS QuickSight. 

• Integrate data from various sources, including DevOps systems, SaaS application billing data feeds (including AWS CUR data), and system availability monitoring systems. 

• Ensure data accuracy, security, and timely updates. 

KPI Dashboard Design and Implementation: 

• Design and build KPI dashboards for DevOps and developer productivity measures. 

• Create dashboards for system uptime, reliability, and cloud hosting costs. 

• Collaborate with stakeholders to gather requirements and ensure relevant metrics are tracked. 

Ad-Hoc Data Analysis: 

• Perform ad-hoc data analysis to support management decision-making. 

• Extract insights from data to drive process improvements and strategic initiatives. 

• Present findings to relevant teams and leadership. 

Independence and Autonomy: 

• Work independently, taking ownership of tasks and projects. 

• Proactively identify areas for improvement and propose solutions. 

• Collaborate effectively with minimal supervision. 

Qualifications: 

• Bachelor’s or Master’s Degree in Computer Science, Information Technology, or related field. 

• 5+ years of experience in DevOps, data analysis, or related roles. 

• Proficiency in DevOps tools (Jira, Github), AWS QuickSight, and data integration. 

• Strong analytical skills and ability to translate data into actionable insights. 

• Excellent communication and collaboration skills. 

• Self-motivated and adaptable to changing requirements. 

Desired Experience: 

• Familiarity with the DORA (DevOps Research and Assessment) framework. 

• Previous exposure to cloud hosting cost optimization. 

• Experience working with system uptime and reliability metrics. 

• Functional knowledge of scripting languages (Python, Bash) for automation. Python preferred.

• Experience with metrics/monitoring with frameworks such as OpenSearch, Grafana, or similar.