Role Purpose
The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters
Do
-          Instrumental in understanding the requirements and design of the product/ software        
- Develop software solutions by studying information needs, studying systems flow, data usage and work processes
 - Investigating problem areas followed by the software development life cycle
 - Facilitate root cause analysis of the system issues and problem statement
 - Identify ideas to improve system performance and impact availability
 - Analyze client requirements and convert requirements to feasible design
 - Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements
 - Conferring with project managers to obtain information on software capabilities
 
 -          Perform coding and ensure optimal software/ module development        
- Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software
 - Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases
 - Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
 - Analyzing information to recommend and plan the installation of new systems or modifications of an existing system
 - Ensuring that code is error free or has no bugs and test failure
 - Preparing reports on programming project specifications, activities and status
 - Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns
 - Compile timely, comprehensive and accurate documentation and reports as requested
 - Coordinating with the team on daily project status and progress and documenting it
 - Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders
 
 -          Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution        
- Capturing all the requirements and clarifications from the client for better quality work
 - Taking feedback on the regular basis to ensure smooth and on time delivery
 - Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
 - Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements
 - Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
 - Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation
 - Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
 - Timely Response to customer requests and no instances of complaints either internally or externally
 
 
Stakeholder Interaction
|        Stakeholder Type  |             Stakeholder Identification  |             Purpose of Interaction  |     
|        Internal  |             Lead Software Developer and Project Manager  |             Regular reporting & updates  |     
|        Software Developers  |             For work coordination and support in providing testing solutions  |     |
|        External  |             Clients  |             Provide apt solutions and support as per the requirement  |     
Display
Lists the competencies required to perform this role effectively:
-                Functional Competencies/ Skill             
- Leveraging Technology – Knowledge of current and upcoming technology along with expertise in programming (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization – Competent
 - Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk – Expert
 - Technical knowledge – knowledge of various programming languages, tools, quality management standards and processes - Expert
 
 
|        Competency Levels  |     |
|        Foundation  |             Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.  |     
|        Competent  |             Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.  |     
|        Expert  |             Applies the competency in all situations and is serves as a guide to others as well.  |     
|        Master  |             Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.  |     
-                Behavioral Competencies             
- Formulation & Prioritization
 - Innovation
 - Managing Complexity
 - Execution Excellence
 - Passion for Results
 
 
Deliver
|        No.  |             Performance Parameter  |             Measure  |     
|        1.  |             Continuous Integration, Deployment & Monitoring of Software  |             100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan  |     
|        2.  |             Quality & CSAT  |             On-Time Delivery, Manage software, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation  |     
|        3.  |             MIS & Reporting  |             100% on time MIS & report generation  |     
DevOps
