Developer - IT

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a ServiceNow Associate Developer - IT in Chennai.

What a typical day looks like:

• The ideal candidate should be well-versed in ITSM principles and configuration management.
• Responsible for designing and developing ITSM-related configurations and customizations.

• Engage with various stakeholders to gather requirements and information effectively.
• Able to work independently and contribute productively as part of a project team.

• Oversee the technical specification and implementation of ServiceNow integrations.
• Provide expertise on technical questions related to ServiceNow development.
• Develop, implement, and conduct component integration testing of technical solutions.

• Understand the business needs, standardize processes, and incorporate them into the design.
• Demonstrate a broad perspective and approach to ensure project success.

• Display an advanced understanding of ServiceNow.

Experience we’re looking to add to our team:

• 4 – 7 years of experience as a ServiceNow Developer.
• Proven track record in ITSM technologies with self-motivation and the ability to work in a dynamic environment.

• Strong communication, presentation, and writing skills.

• Excellent troubleshooting capabilities and consultative influence with stakeholders.
• Experience in implementing ITSM modules such as Incident Management, Problem Management, Change Management, and Knowledge Management.

• Proficient in server-side scripting, integrations, and workflows, with experience in flow designers.

Preferred Technical Skills:

• Proficiency in scripting languages like JavaScript.

• Basic understanding of ITSM, ITIL, or CMDB.

• Hands-on experience with Business Rules, Script Includes, UI Actions, and Scheduled Jobs.
• Experience with ServiceNow client/server-side JavaScript and APIs.
• Knowledge of AJAX, SOAP, REST, and SSO-SAML setups.
• Customizing UI Pages, UI Macros, and CMS using HTML, CSS, Jelly.
• Proficiency in making DOM and HTML changes for UI customization.

BB04

Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: accessibility@flex.com. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.